Education Assistant

Acadia Healthcare•Louisville, TN

About The Position

The Education Assistant provides administrative support to the education department. The role includes general clerical, receptionist, and project-based work, and may include interviewing new students and preparing their initial Academic Plan. The Education Assistant serves as a school liaison, communicates with staff, parents, guardians, teachers, therapists, and administrators about Academic Plans, welcomes residents and visitors, and assists the Education Director with the department’s daily functions. The position calls for a positive, empathetic, and professional approach to customers, responsiveness to complaints when patient needs are not met, and recognition of patient safety as a priority. Other functions and tasks may be assigned.

Requirements

High school diploma or equivalent required.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation/restraint certification required; training is available upon hire and offered by the facility.
First aid may be required based on state or facility.

Responsibilities

Perform general clerical, receptionist, and project-based work for the department.
May interview new students and prepare their initial Academic Plan.
Function as the school liaison.
Confer with staff members, parents, guardians, teachers, therapists, and administrators regarding Academic Plans.
Meet and greet residents and visitors.
Assist the Education Director with daily functions of the department.
Maintain a positive, empathetic, and professional attitude toward customers.
Acknowledge and work to resolve complaints when patient needs are not met.
Recognize patient safety as a top priority.
Perform other functions and tasks as assigned.