Education and Training Voucher (ETV) Specialist

BCFS Health & Human Services•San Antonio, TX

About The Position

The Education and Training Voucher (ETV) Specialist provides outreach, marketing, and retention services for the ETV program, traveling throughout Texas to conferences, seminars, trainings, and other events. The Specialist markets the program through social media and mass email campaigns to youth and partners or professionals, and provides follow-up support to youth to help maximize ETV assistance. The role includes managing social media and website content in collaboration with Marketing, Branding and Communications; coordinating communications and email campaigns; supporting event planning and budget management with the Program Director; tracking data and collecting satisfaction surveys; and hosting presentations, trainings, webinars, and conferences. The Specialist provides statewide outreach and training, promotes vocational and technical programs as post-secondary options for current and former foster care students, supports participant retention and recruitment, and prepares quarterly reports.

Requirements

At least 2 years of completed college coursework.
2 years of work experience.
Maintain certificates required for the position, including but not limited to First Aid and CPR.
Valid Texas driver's license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof of work eligibility status upon request.
Pass pre-employment and biennial criminal background and motor vehicle checks; fingerprints are required if the applicant has lived out of state within the past 5 years.
Communicate effectively in writing and verbally in English.
Work effectively in a fast-paced environment.
Maintain the computer literacy required to meet the position's responsibilities.
Work effectively and without intensive supervision, both independently and as a member of a multidisciplinary team.
Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
Demonstrate strong organizational and problem-solving skills.
Demonstrate strong presentation skills and knowledge of community resources.
Be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Bachelor’s degree in a related field.
Experience in group presentations or public speaking.
Some knowledge of vocational and technical programs.

Responsibilities

Manage social media and website activities in collaboration with Marketing, Branding and Communications.
Ensure messages support and align with marketing strategies.
Supervise social media outreach.
Coordinate and deliver email campaigns.
Coordinate the flow of information for dissemination according to the plan or strategy.
Work with the Program Director to determine event budgets and manage expenses within those budgets.
Distribute and collect outreach satisfaction surveys.
Perform data tracking.
Host presentations, including trainings, webinars, and conferences.
Provide statewide outreach, marketing, and training about the ETV program as needed.
Maintain timely and proper documentation for all forms of communication.
Promote vocational and technical programs to current and former foster care students as post-secondary education options.
Attend foster care-related conferences and other events or venues attended by foster youth and providers.
Provide support services to retain existing participants and recruit new participants.
Produce quarterly reports that meet performance measures.
Travel as needed throughout Texas.
Perform other job duties as assigned per grant requirements.