TAEM Education and Employment Manager

Martha Obryan Center•Nashville, TN

7d•$67,000 - $70,000•Hybrid

About The Position

The Education and Employment Manager leads the implementation of policies and practices that support educational and employment opportunities for participants of the Tennessee Alliance for Economic Mobility. This role works closely with families to assist with education, training, and employment needs. Grounded in equity and best practices, the Education and Employment Manager plays a key role in scaling an integrated model that strengthens families and drives systems-level impact.

Requirements

Bachelor’s degree in fields of Human or Social Services or related field
Three or more years of experience working directly with vulnerable families and young children
Strong interpersonal skills; excellent customer service skills.
Excellent verbal and written communication skills.
Maintains credibility through sincerity, honesty, and discretion.
Builds and maintains positive relationships with internal and external constituents.
Strong organizational skills.
Strong time management skills; uses time effectively; consistently meets deadlines.
Strong project management skills.
Maintains a high level of confidentiality regarding sensitive information.
Documents regularly, thoroughly, accurately, and completely.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
High level of detail and accuracy.
Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email, and the internet.

Nice To Haves

Non-profit experience preferred
Training in trauma-informed care, family-centered coaching, conscious discipline preferred

Responsibilities

Works on a one-on-one basis with participants who are ready and willing to take advantage of educational and employment opportunities, assessing and connecting the skills and experiences of participants with appropriate opportunities.
Oversees and maintains education and employment data in Salesforce.
Arranges regular hours on campus and accompanies participants when seeking to return to or attend postsecondary for the first time, assist with applications, paperwork, and financial aid.
Provides navigation support, connection to on-site resources, and wraparound services so that TAEM participants have the support they need to complete a degree or industry-recognized credential.
Develops awareness of employment opportunities and alternative training options.
Prepares and facilitates sessions that integrate core educational supports and cognitive skills development, as well as critical skills in communication, resilience, and conflict management.
Maintains meaningful relationships with known and prospective employers and education and training partners.
Utilizes data systems and analysis to improve and adapt programming, and to make informed decisions and improve family interactions and supports.
Participates in Care Coordination sessions that include the Family-Centered Coach, helping build a team of support that surrounds each family and guides them towards their self-identified goals.
Develops expertise in partner city and county environments and cultures to make informed decisions about how best to execute policies and procedures in regard to education and employment opportunities.
Collaborates with other TAEM backbone team members and partners to continue to strengthen the TAEM model.