EDI Support Specialist

Careers and Highline Warren • Memphis, TN

16h • Remote

About The Position

The EDI Support Specialist supports Electronic Data Interchange (EDI) processes to ensure seamless integration between internal systems and external trading partners. The role focuses on troubleshooting EDI transactions, maintaining data integrity, and collaborating with cross-functional teams to support order-to-cash and procure-to-pay processes. The position works with ERP and IT teams to ensure EDI integration aligns with business requirements.

Requirements

• Strong knowledge of EDI standards and protocols, such as X12 and EDIFACT.
• Proven experience in EDI troubleshooting and issue resolution.
• Experience in a manufacturing or distribution environment.
• Understanding of order-to-cash and procure-to-pay business processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills for working with internal teams and external partners.
• Ability to work independently, manage multiple tasks, and thrive in a fast-paced environment.
• Quick learner with a proactive and collaborative approach.

Nice To Haves

• 4+ years in an EDI or technical analyst role.
• Familiarity with SPS Commerce EDI solutions.
• Experience with Epicor EDI HQ platform.
• Knowledge of IBM i (AS/400, iSeries) ERP systems.
• Basic understanding of ERP integration and data mapping.

Responsibilities

• Monitor, maintain, and troubleshoot EDI transactions to ensure timely and accurate data exchange.
• Collaborate with internal teams and external partners to resolve EDI-related issues promptly.
• Support and enhance EDI workflows for order-to-cash and procure-to-pay processes.
• Document EDI processes, configurations, and troubleshooting steps for knowledge sharing.
• Assist in onboarding new trading partners and implementing EDI standards.
• Work closely with ERP and IT teams to ensure EDI integration aligns with business requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed