EDI Specialist

Swagelok Company•Solon, OH

5d•Hybrid

About The Position

The EDI Specialist supports EDI database analysis, design, and operations, maintaining communication within Swagelok and with end customers. The role manages product evaluations and designs, develops, tests, validates, and closes customer and Marketing requests for EDI and punch-out integration. It maintains partner and customer system records, specifications, procedures, and EDI account transaction activity. The specialist works with I.S. Architecture, System Development, and Operations to integrate with corporate Order Management systems and administer the IBM B2B Sterling Integrator application, including coordinating system updates and patches. The position calls for balanced decisions that serve the organization and its customers. The role works directly with end customers and Swagelok distributors to establish trading partners and support production transactions and issues. It also handles EDI and related mapping and registration, system documentation and process control, and WebStore merchant registration and certification key maintenance. The position operates in a normal office environment and may require travel between locations in Ohio and Pennsylvania. Swagelok describes its Total Rewards package as covering health and wellness, compensation, retirement planning, and supplemental rewards.

Requirements

Bachelor's degree in business administration or computer science, or comparable experience.
At least 1 year of experience with IBM B2B Sterling Integrator Server NT and IBM B2B Sterling Integrator Application Integrator.
At least 2 years of experience with EDI.
Understanding of X12 and EDIFACT transaction set methodology.
Knowledge of Windows operating systems.
Analytical and problem-solving skills.
Basic project management skills.
Ability to communicate effectively in small and large groups and settings.
Ability to operate standard office equipment, such as a computer, telephone, copier, and printer.
Ability to travel between multiple locations in Ohio and Pennsylvania as needed.
Ability to perform essential job functions safely and successfully, meet productivity standards, and maintain regular, punctual attendance.

Nice To Haves

Forward-thinking skills in daily job activities.

Responsibilities

Monitor and resolve problems related to daily EDI processes.
Work with end customers and Marketing on the design and implementation of customized B2B systems.
Work directly with Swagelok distributors.
Set up new trading partners, including designing, developing, testing, validating, and closing customer transactions such as purchase orders, purchase order acknowledgments, ship notices, and invoices.
Perform EDI, XML, cXML, and EDIFACT mapping and registration functions in IBM B2B Sterling Integrator.
Maintain documentation for EDI production systems, including disaster recovery processing.
Modify IBM B2B Sterling Integrator Server automated processing (Process Control) as needed.
Work with end customers and Swagelok distributors to resolve production issues.
Register and activate new WebStore distributors and merchants using CyberSource and Paymentech.
Maintain Merchant ID Certification Keys on WebStore servers.
Assist the EDI development team as needed.
Work with Operations to ensure updates and patches are applied to IBM B2B Sterling Integrator.