EDDA - Dental Assistant

Western Dental • Anderson, SC

2d

About The Position

The role oversees the dental office’s back-office staff and operations, with responsibility for staff scheduling, training, performance evaluations, accountability, and participation in hiring and retention. The position partners with dentists to support patient management and satisfaction, provides patients with appropriate pre- and post-treatment instructions, and helps maintain efficient patient flow and scheduling.

The role also ensures sterilization of the office and equipment, compliance with OSHA, Dental Board, and corporate policies, and completion of regular inspections. Additional duties include maintaining dental supplies and inventory, keeping patient treatment records, motivating back-office staff, participating in operational meetings, and prioritizing the Ultimate Patient Experience.

Requirements

• Experience supervising a team of 8–12 team members, with the ability to demonstrate authority, delegate responsibility, and hold a team accountable.
• Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
• A current X-ray license, or an agreement to obtain the license within six months of employment.

Responsibilities

• Supervise back-office staff, including scheduling, training, performance evaluations, and accountability.
• Participate in hiring, selection, and retention of back-office staff.
• Partner with dentists in patient management, provide pre- and post-treatment instructions, and support patient satisfaction.
• Review the sign-in sheet and appointment book and adjust schedules as needed to manage patient flow.
• Ensure sterilization of the office and equipment.
• Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
• Conduct weekly, monthly, and quarterly inspections.
• Maintain dental supplies and inventory, and stock operatories, restrooms, and the lab as needed.
• Maintain proper patient treatment records.
• Lead, inspire, and motivate back-office staff.
• Participate in monthly operational meetings.
• Prioritize the Ultimate Patient Experience (UPE).

Benefits

• Paid time off (PTO)
• Medical and dental insurance
• Vision coverage
• 401(k) plan
• Competitive salaries
• Professional training
• Growth and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed