ED Tech

Advocate Health and Hospitals Corporation•Port Washington, WA

About The Position

The ED Tech performs patient care as directed by nursing and medical staff, maintains supplies and equipment, supports customer service and quality initiatives, and collaborates with the emergency department team to meet patient care needs. The role includes direct care tasks within the technician’s competencies, documenting interventions in the electronic medical record, reporting changes or concerns, and transporting patients and materials as needed. The ED Tech maintains readiness and cleanliness of patient care areas, supplies, and equipment; supports infection-control procedures; and maintains annual competencies. The position requires patient transport and handling, including bariatric patients, and may involve exposure to pathogens, unpleasant odors, and high stress due to unpredictable patient volumes and critical care needs.

Requirements

  • Two to three years of hospital patient-care or pre-hospital patient-care experience, or completion of one year of nursing-school clinical rotations, or Certified Nursing Assistant qualification.
  • Current CPR certification.
  • Ability to use a keyboard and see a computer screen.
  • Ability to move and lift patients and push carts.
  • Completion of the age-specific competency.
  • Ability to lift up to 35 pounds without assistance; use patient-handling equipment and assistance for qualifying heavier or non-assisting patient lifts.

Responsibilities

  • Perform patient care as directed by nursing and medical staff, within assigned skills and competencies.
  • For IDPH-licensed EMT-Ps who complete the required housewide competency, start IVs and saline locks and administer IV fluids.
  • Assist nursing and physicians with invasive procedures, including advanced airway and central line procedures.
  • Apply bedside monitors and leads, perform 12-lead EKGs and phlebotomy, apply orthopedic post molds and splints, provide crutch training, monitor and discontinue urinary catheters, and assist patients with activities of daily living and toileting.
  • Document completed interventions in the electronic medical record and immediately report patient-status concerns to nursing and medical staff.
  • Assist with application of hard and soft restraints and monitor behavioral health patients according to policy.
  • Assess supplies and equipment throughout the work area, starting at shift handoff; communicate supply needs to the UIC for electronic ordering.
  • Maintain adequate linen supplies in patient care areas, the Paramedic Cart, and blanket warmers in collaboration with the ED treatment team.
  • Gross-clean used sterile instruments using universal precautions and infection-control procedures, transport instruments and trays to Sterile Processing, and clean flexible scopes and fiberoptic laryngoscope blades according to policy.
  • Monitor equipment function, remove and report malfunctioning equipment, and arrange repairs when appropriate.
  • Maintain cleanliness and organization of equipment, supplies, and utility rooms in compliance with infection-control and universal-precaution policies.
  • Conduct hourly patient rounds using AIDET and key words at key times, manage patient expectations, report service concerns through the chain of command, and round on waiting-room patients per department guidelines.
  • Support ED quality initiatives, including cardiac alerts, stroke alerts, blood-culture contamination reduction, handwashing, and trauma care.
  • Maintain annual competencies and competency in assigned ED patient-care areas, such as EKG and triage; perform point-of-care testing according to policy.
  • Coordinate with the ED Charge Nurse and fellow ED Techs to ensure coverage and meet patient-care needs, including during meals and breaks.
  • Maintain basic knowledge of clerical functions, including telephone use and basic order entry, to help cover UIC duties when needed.
  • Transport patients between departments using wheelchairs and carts as appropriate; transport blood products, medications, x-rays, supplies, and equipment as needed.
  • Use patient-handling equipment with at least one other associate when available for patient lifts over 35 pounds or when a patient cannot assist with the lift.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.
  • Career development programs and well-being programs.
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