Economic Services Caseworker III Child Care Coordinator

Franklin County • Louisburg, NC

5d

About The Position

Franklin County is hiring an Economic Services Caseworker III to serve as the agency’s Subsidized Child Care Coordinator. The position connects eligible families with child care services that support employment, education, and economic self-sufficiency. It determines eligibility for subsidized child care and negotiates, executes, and manages contracts with child care centers, family child care homes, and other regulated and non-regulated individual providers. The coordinator administers subsidy expenditures and ensures compliance with child care policies and eligibility requirements. The role involves direct contact with customers to obtain and verify information; decisions are subject to second- and/or third-party review for thoroughness, accuracy, and policy compliance. The employee works with a supervisor, program administrator, and fiscal officer to ensure spending aligns with the subsidy allocation.

Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional overtime may be required due to workload increases or customer needs. During a county disaster, the employee will work rotating shifts at an emergency shelter. The position requires a valid North Carolina driver’s license upon hire.

Requirements

• Possess a valid North Carolina driver’s license upon hire.
• Considerable knowledge of social work principles, techniques, and practices and their application to individual casework, group work, and community problems.
• Knowledge of psychosocial, socioeconomic, and behavioral problems and their treatment.
• Knowledge of governmental and private organizations and community resources.
• Knowledge of laws, regulations, and policies governing the program.
• General knowledge of medical terminology, disease processes, and their treatment where required by the program or setting.
• Skill in establishing rapport with clients and assessing psychosocial, behavioral, and psychological aspects of client problems.
• Ability to establish and maintain effective working relationships with administrative superiors, customers and their families, and civic, medical, social, and religious organizations.
• Ability to train or instruct lower-level social workers, students, or interns.
• Ability to express ideas clearly and concisely and to plan and execute work.
• One of the following education and experience combinations: a bachelor’s degree in social work from an appropriately accredited institution; a bachelor’s degree in a human services field from an appropriately accredited institution and one year of directly related experience; a bachelor’s degree from an appropriately accredited institution and two years of directly related experience; or an equivalent combination of education and experience.
• Ability to work occasional overtime and rotating shifts at an emergency shelter in the event of a county disaster.

Responsibilities

• Plan and direct the provision of services to applicants and recipients within applicable policies and procedures, including initial and ongoing eligibility determinations and coordination with other service workers and agencies.
• Verify information for initial applications, periodic redeterminations, and reported changes; meet applicable eligibility-processing timeframes.
• Provide customers with information and referrals to other Department of Social Services programs or community agencies when appropriate.
• Work with the Fiscal Officer, Program Administrator, and Supervisor to monitor child care subsidy allocations and billing and ensure budget compliance.
• Meet with prospective subsidized child care providers and provide information needed to establish child care centers or family child care homes.
• Approve and authorize individual child care arrangements according to Division of Child Development guidelines when center or home care is not feasible or permitted by the funding source.
• Conduct quarterly assessments or evaluations of individual child care arrangements.
• Provide consultation to child care providers and other agencies as requested or needed.
• Maintain a close relationship with the local Partnership for Children to support use of available funding and provide current child care resource information and referrals.
• Negotiate, execute, and manage contracts with subsidized child care centers, family child care homes, and other regulated and non-regulated individual providers.
• Administer subsidy fund expenditures and ensure compliance with child care policy, including eligibility requirements.

Benefits

• Medical and dental insurance.
• Elective supplemental insurance options, including short-term disability, vision, and voluntary term life.
• Local government retirement.
• 401(k) with a 4% employer contribution; no employee match is required.
• Generous paid leave, including 13 county-observed paid holidays per year.
• Employee wellness program, including a county-sponsored gym and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level