Ecommerce Supervisor, Little Caesars Arena

Delaware North • Detroit, MI

4d • Onsite

About The Position

Delaware North Sportservice is hiring a part-time Ecommerce Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As an Ecommerce Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Requirements

• Previous cash handling experience and basic math skills required
• Previous experience working with a point-of-sale system is required
• High school diploma or GED required

Nice To Haves

• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred
• BigCommerce and/or Shopify platform experience preferred

Responsibilities

• Respond to customer inquiries daily with timely, solution focused communication
• Work closely with fulfillment team to prevent and resolve order issues
• Manage order edits, update order requests, etc.
• Provide proactive tracking updates to improve guest
• Maintain consistent brand voice across customer interactions
• Basic data entry and performance reporting
• Supports Ecommerce Manager with photo/content production during peak campaigns
• Assist Ecommerce Manager with marketing campaigns, product launches, etc.
• Assist with monitoring site for product opportunities

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• health, dental, and vision insurance
• 401(k) with company match
• paid vacation days and holidays
• paid parental bonding leave
• employee assistance program
• tuition and/or professional certification reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED