eCommerce Shipping Specialist

cf5674db-9e68-440d-9919-4e047e6a1415•Austin, TX

1d•$0 - $14

About The Position

Assists with the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving items, and shipping orders. The position packages and ships sold products accurately and on time, supports order-related customer service, maintains shipping supplies and shipping records, and helps keep work and storage areas clean, organized, and safe. The position has no supervisory responsibilities. A post-offer background check is required to confirm eligibility for the assigned customer or location. Alternative work locations may be offered as appropriate.

Requirements

Must be able to multitask to meet daily production quotas.
Must be able to read, write, understand, and follow directions in English.
Able to work in a non-climate-controlled environment.
Able to lift and carry up to 50 pounds at times.
Able to stand, bend, and twist for eight hours.
Frequently exposed to airborne particles while performing job duties.

Nice To Haves

Prior experience working in a warehouse environment is preferred.

Responsibilities

Adhere to the assigned work schedule and be punctual.
Keep work areas organized and clean them at the end of each day; maintain cleanliness in storage and production areas.
Maintain positive, team-oriented relationships with management, peers, and subordinates.
Package items efficiently and ship sold products accurately and on time to the correct customers.
Locate and collect orders for shipping.
Handle order-fulfillment customer service, including requests for tracking information, local pickup, and combined shipments.
Maintain shipping-supply inventory and proactively request restocking.
Maintain a records database tracking shipping costs and parcel quantities.
Maintain safety in work areas.
Ensure compliance with policies and procedures.
Meet goals and fulfill responsibilities.
Perform other duties as assigned.