eCommerce Platform Delivery Manager

BJU Press • Greenville, SC

11h • Onsite

About The Position

Vision: We want Christian education to be transformational in the lives of
students as they grow in their faith and knowledge of our Savior, Jesus Christ.

Mission: We produce transformational products and services for Christian
educators.

Brand Promise: We empower educators to prepare students to live in light of
eternity.

About the Team: The purpose of the Marketing team is to promote BJU Press K-12
educational materials with a biblical worldview for Christian schools and
homeschools.

Requirements

• Strong delivery and project management skills with the ability to lead work across multiple teams and stakeholders
• Working understanding of Microsoft-based enterprise platforms, including ERP, eCommerce, marketing systems, integrations, and data flows
• Ability to diagnose issues at a systems level and drive root-cause resolution rather than surface fixes
• Clear, confident communicator able to facilitate meetings, document decisions, and drive closure
• High degree of ownership, judgment, and follow-through

Responsibilities

• Own intake, triage, and prioritization of platform requests; determine urgency, business impact, and appropriate path forward (defect, enhancement, process change, or training)
• Ensure work does not begin without appropriate documentation, prioritization, and approval; enforce scope, hours, and change-control discipline
• Evaluate solution options before development begins, including standard configuration, integration, process adjustment, or training versus custom development
• Serve as the primary point of coordination across business teams, internal IT, and external partners (e.g., RSM, MAS, Microsoft)
• Lead delivery of approved initiatives across eCommerce, marketing platforms, ERP, and integrated business systems
• Manage dependencies, risks, and bottlenecks; proactively resolve issues that delay progress or threaten outcomes
• Oversee testing, release readiness, go-live coordination, and post-launch stabilization for platform changes
• Provide clear status reporting and executive-level updates on delivery health, risks, timelines, and scope

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees