eCommerce Operations Developer

Spicers Canada•Toronto, ON

4d•Hybrid

About The Position

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites. We are currently looking for a full-time eCommerce Operations Developer located in Vaughan, Ontario, reporting to the Digital Marketing Manager.

Requirements

Diploma or degree in Computer Science, Information Technology, Web Development, or related field, or equivalent practical experience demonstrating strong technical capability
5+ years of ecommerce, web application, or digital commerce development experience
Strong hands-on JavaScript development, debugging, and troubleshooting experience within custom web or ecommerce applications
Experience supporting or implementing B2B ecommerce platforms
Experience building, supporting, and troubleshooting APIs, middleware workflows, and systems integrations across multiple business platforms
Understanding of ecommerce architecture, order flows, payment processing, inventory synchronization, and catalog management
Familiar and passionate about AI tools that support UX, eComm and engagement/performance
Strong analytical, diagnostic, troubleshooting, and problem-solving skills
Ability to communicate technical concepts clearly to business stakeholders
Experience working in complex enterprise or distribution environments
Ability to support both legacy and modernized technology environments simultaneously
Experience working within customized or legacy ecommerce environments requiring ongoing enhancement and operational support
Experience supporting data synchronization and transactional workflows across interconnected business systems
Experience with modern ecommerce platforms and digital commerce ecosystems

Nice To Haves

.NET / C# experience
ERP integration experience
IBM i / AS400 exposure
Headless or composable commerce architecture experience
WordPress or CMS integration experience
Experience with marketing automation platforms such as Mailchimp, Hubspot
Experience supporting ecommerce reporting and operational analytics
Experience working in hybrid legacy/modernized technology environments
Experience troubleshooting middleware and integration workflows
DevOps, CI/CD, and cloud deployment experience
Experience working with external systems integrators or multi-entity enterprise environments

Responsibilities

Take ownership of supporting, maintaining, troubleshooting, and improving the current GoSpicers ecommerce environment and associated integrations
Troubleshoot ecommerce application issues, production incidents, and platform performance concerns
Support and troubleshoot integrations between ecommerce, ERP, payment, CMS, marketing automation, and middleware systems
Assist with platform monitoring, issue resolution, and operational continuity initiatives
Work alongside infrastructure, ERP, marketing, and external vendor teams to support business-critical ecommerce operations
Identify opportunities to improve system stability, maintainability, and supportability proactively
Develop, troubleshoot, and maintain custom JavaScript-based ecommerce functionality and related application components
Monitor and support data synchronization workflows between ecommerce, ERP, WordPress, Mailchimp, and related business systems
Support the ongoing evolution, enhancement, and eventual modernization of Spicers Canada’s ecommerce ecosystem and digital commerce architecture
Contribute to improving and modernizing the current ecommerce ecosystem while supporting business continuity and operational stability
Manage and enhance ecommerce functionality, integrations, customer experience improvements, and digital merchandising capabilities across the current and future commerce ecosystem
Collaborate with internal teams, external vendors, and systems integration partners on modernization initiatives
Contribute to improving ecommerce scalability, performance, SEO, reliability, and operational resiliency
Participate in technical planning, documentation, testing, and deployment activities related to ecommerce modernization
Build and maintain APIs, data integrations, and automation workflows supporting ecommerce operations
Support product, pricing, customer, inventory, and order synchronization processes
Collaborate with Marketing on promotions, landing pages, digital content, and customer-facing ecommerce experiences
Support ecommerce reporting, analytics, and operational improvement initiatives
Perform testing, validation, and troubleshooting of integrations, transactional workflows, and platform functionality across interconnected systems
Support operational reporting, data validation, and issue analysis across ecommerce, middleware, and ERP systems
Assist with identifying and resolving data flow, synchronization, and transactional integrity issues
Document technical processes, integrations, and operational procedures to build shared team knowledge
Communicate project progress, risks, and recommendations clearly to both technical and business stakeholders
Work closely with cross-functional teams across Marketing, IT, Operations, and external partners