eCommerce Operations Analyst

Atlas RFID • Birmingham, AL

21h • Onsite

About The Position

The eCommerce Operations Analyst position is a full-time, salaried role within the Marketing department, located in Birmingham, Alabama, and is an on-site position. This role focuses on supporting the operational infrastructure of the Atlas RFID digital commerce experience, with key responsibilities in product data quality, catalog operations, workflow coordination, platform support, and process improvement within a growing B2B eCommerce environment. The analyst will collaborate with merchandising, marketing, product, operations, systems stakeholders, and external partners to ensure catalog workflows are accurate, scalable, and efficient. This position directly contributes to Atlas RFID's ability to scale its product catalog, enhance the customer experience, and foster long-term eCommerce growth. The ideal candidate is operationally minded, detail-oriented, comfortable with systems and complex information, and enjoys working with data and workflows. They should be adept at creating order from complexity, managing multiple priorities, identifying inefficiencies, and improving processes. Collaboration and a curiosity for new tools, automation, and AI are also key attributes.

Requirements

• 2-5+ years of experience in eCommerce operations, product data management, digital operations, merchandising support, catalog operations, or a related role.
• Strong proficiency in Microsoft Excel or Google Sheets, including large datasets and structured product information.
• Familiarity with product catalogs, taxonomy structures, product attributes, merchandising workflows, or digital commerce operations.
• Experience working within eCommerce, ERP, PIM, DAM, CMS, analytics, or related operational systems.
• Strong attention to detail with the ability to manage multiple priorities accurately and consistently.
• Ability to organize complex information, follow structured workflows, and improve operational consistency.
• Analytical mindset and clear communication skills, with the ability to identify issues, recommend improvements, and work cross-functionally.

Nice To Haves

• Experience with BigCommerce, Shopify, or other eCommerce platforms.
• Experience with PIM, DAM, ERP, CMS, or product information systems.
• Experience working with industrial, distribution, technical, or complex product catalogs.
• Experience supporting process improvements, workflow optimization, documentation, product launches, or merchandising updates.
• Familiarity with AI-assisted workflows, automation tools, or fast-moving operational environments.

Responsibilities

• Support large-scale product catalog expansion initiatives across the Atlas RFID digital ecosystem.
• Maintain product data quality, attribute consistency, categorization, taxonomy, and merchandising structure.
• Identify catalog data gaps, inconsistencies, and quality issues, and coordinate fixes.
• Assist with product imports, exports, bulk updates, and operational QA workflows across systems.
• Coordinate workflows that support merchandising, product readiness, digital publishing, and storefront updates.
• Ensure products are operationally “Ready for Market” through accurate setup and workflow completion.
• Track workflow progress, surface blockers, and improve visibility across cross-functional initiatives.
• Support documentation, SOP creation, workflow standardization, and scalable process improvements.
• Work within platforms such as BigCommerce, PIM/DAM systems, spreadsheets, analytics tools, and operational support systems.
• Troubleshoot operational issues related to product data, merchandising setup, publishing workflows, and system coordination.
• Test, validate, and document system workflows that support catalog management and digital commerce operations.
• Support automation and AI-assisted workflows designed to improve accuracy, efficiency, and scalability.
• Support merchandising initiatives, category improvements, product organization, and storefront enhancements.
• Maintain a consistent and accurate customer experience across product pages, categories, assets, and digital workflows.
• Assist with QA and operational validation of promotions, product launches, category updates, and merchandising changes.
• Support catalog and merchandising projects that improve product discoverability, organization, and readiness.
• Assist with operational reporting, catalog audits, workflow tracking, and data validation.
• Analyze recurring operational issues and help identify scalable solutions.
• Maintain accurate tracking and communication to support process visibility and coordination.
• Help measure the effectiveness of process improvements, catalog updates, and operational initiatives.

Benefits

• 100% company-paid health and dental insurance premiums.
• 401(k) retirement plan with company match.
• Paid holidays and generous PTO.
• Performance-based bonuses and incentive opportunities.
• Optional vision, life, and disability coverage.
• The opportunity to help shape the operational future of a rapidly scaling eCommerce organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed