Senior Analyst, Business Operations eCommerce
About The Position
The Senior Analyst, Business Operations eCommerce, plays a critical role in leveraging data analytics and business acumen to support strategic decision-making and operational excellence. This position involves analyzing market and customer data, communicating insights effectively to stakeholders, and collaborating across teams to drive business improvements. The role requires strong problem-solving skills, project support capabilities, and the ability to translate complex business challenges into actionable solutions. The analyst contributes to optimizing eCommerce performance while upholding company values and fostering productive partnerships within the organization. This team operates at the intersection of Seller Fulfilled Business, Product, Technology, Analytics, Marketing, Sales, and Support functions. It focuses on delivering high-quality recommendations to advance business goals while maintaining rigorous standards. Team members are detail-oriented professionals who build trust with stakeholders and act as subject matter experts. Collaboration across multiple disciplines is key to driving informed decisions and effective solutions. The team values clear communication, data-driven insights, and proactive problem-solving to support business growth and operational excellence in a dynamic eCommerce environment.
Requirements
- Proven expertise in data analysis and business analytics to support informed decision-making.
- Strong verbal and written communication skills for clear, credible, and concise stakeholder engagement.
- Experience in interpreting market and customer data to generate actionable business insights.
- Ability to manage projects, track progress, and resolve issues effectively within cross-functional teams.
- Skilled in building and maintaining professional relationships to facilitate collaboration and achieve business goals.
- Knowledge of web analytics, site structure, and search engine optimization principles.
- Aptitude for developing business cases and recommending process improvements aligned with organizational objectives.
- Bachelor’s degree in business, finance, information technology, retail, human resources, or related area OR 2 years’ experience in business, finance, information technology, or related area.
Nice To Haves
- ECommerce Merchandising, Site Operations, Business Management, or related area
- Master's degree in Information Technology, Computer Science, or related area
Responsibilities
- Analyze customer and market data to generate actionable insights supporting eCommerce business strategies.
- Develop and present clear, data-driven reports and recommendations to influence business decisions.
- Collaborate with cross-functional teams to identify opportunities and resolve operational challenges.
- Support project management activities by tracking progress, identifying risks, and proposing solutions.
- Utilize analytics tools to monitor website performance and customer behavior, enhancing online engagement.
- Build and maintain professional relationships with stakeholders to facilitate effective communication and alignment.
- Translate complex business problems into data-focused solutions to drive continuous improvement.
Benefits
- Competitive pay
- Incentive awards for performance
- 401(k) match
- Stock purchase plan
- Paid maternity and parental leave
- PTO
- Multiple health plans
- Medical coverage
- Vision coverage
- Dental coverage
- Company-paid life insurance
- Paid sick leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Senior
