Business Operations Senior Analyst

MFS Investment Management • Boston, MA

17h • Hybrid

About The Position

The Business Operations Senior Analyst acts as the day-to-day contact in supporting a range of process improvement activities, with a focus on key projects and advancement of initiatives specific to departmental processes. Leveraging strong attention to detail, the Senior Analyst reviews data, uncovers possible trends, escalating them to the Director of Business Operations, and applies the manager’s analysis to enhance the best practices of the team. Additionally, the Business Operations Senior Analyst participates in department wide projects, performing support functions on behalf of the team. This role is expected to provide supportive partnership across the department to execute on solutions, decrease operational risk and promote long-term efficiency, as well as to provide informal guidance to individuals in the analyst role.

Requirements

• Bachelor’s degree or equivalent business experience.
• 2-5+ years' relevant experience.
• Proficiency with Microsoft Office (Word, Excel and PowerPoint) required.
• Proficiency in visualizing process diagrams, taking them from text to a visual flowchart/diagram to support common understanding of processes across the department
• Desire to develop and foster strong interpersonal relationships.
• Strong aptitude for analytical work, strong organizational skills and attention to detail.
• Strong communication (written and verbal) and interpersonal skills, exhibiting a positive, collaborative, flexible disposition with the ability to handle routine tasks independently and to collaborate on bigger projects as part of a team and under manager supervision.

Responsibilities

• Performs tasks varying in complexity according to guidance, in support of the group’s business operations.
• Works with Director of Business Operations to deliver actionable insights to support business objectives.
• Builds strong working relationships by combining strong organizational skills with a growing business understanding to ensure deliverables are executed on time.
• This role liaises with other functional groups in the department relative to their participation in the lifecycle of a project or initiative.
• Partners with core functional teams to learn about the status of existing projects and details about new projects.
• Is expected to review current and future timelines and job statuses with the heads of department and the individuals working on the jobs.
• Helps to efficiently scope, resource, and track deliverables through project lifecycles.
• Participates in developing and enhancing operational processes and mitigating risks by providing feedback to management or team lead on existing operations.
• Contribute to status meetings, update status reports, deploy meeting notes with clear, actionable next steps.
• Assumes additional responsibilities as requested.

Benefits

• Competitive incentive bonus
• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree