Senior Business Operations Analyst
About The Position
As a Senior Business Operations Analyst within CIBC Asset Management, you'll be part of a dynamic team dedicated to operational excellence, fund valuation, and oversight. You'll design, build, and maintain a robust reporting infrastructure that transforms complex data into actionable insights. You'll drive the creation of scorecards, dashboards, and metrics to showcase departmental performance, identify workflow bottlenecks, and propose data-driven solutions that enhance efficiency and reduce costs. Your analytical skills will be leveraged to summarize operational activities in executive-level presentations and support strategic decision-making. Collaboration is at the heart of this role, as you'll work closely with internal stakeholders to understand processes and deliver impactful results. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Requirements
- An undergraduate degree in Business, Mathematics, Data Analytics, Engineering, Economics, or a related field.
- Highly analytical with the ability to transform raw data into actionable insights and meaningful metrics that drive decision-making.
- Ability to identify trends, explain complex data clearly to non-technical stakeholders, and summarize findings succinctly.
- Detail-oriented with the ability to consistently deliver accurate and reliable reports, ensuring high data integrity.
- Self-starter with the ability to take initiative and drive projects forward independently with a solution-oriented mindset.
- Strong communicator with the ability to distill complex information into clear, impactful presentations for executive audiences.
- Excellent written and verbal communication skills; able to prepare effective, executive-ready reports and presentations.
- Advanced proficiency with Excel, PowerPoint, and dashboarding tools (Power BI required).
- 1–4 years of relevant experience in financial services, ideally within an asset management firm or consulting environment.
- Some experience in metric design, KPI development, and performance tracking.
- Familiarity with operational practices and systems across asset classes is an asset.
- Collaborative with the ability to build strong relationships with internal partners to understand processes and drive improvements.
- Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
Responsibilities
- Develop and maintain PowerPoint presentations, Excel models, Power BI dashboards, and scorecards to monitor and communicate departmental performance.
- Lead the design and implementation of a scalable reporting infrastructure, ensuring timely and accurate updates of established metrics.
- Analyze, validate, and cleanse operational data to ensure accuracy and reliability.
- Design process mapping documentation to support workflow optimization and transparency.
- Summarize complex operational activities and results in concise, executive-ready formats.
- Work closely with team members and internal stakeholders to facilitate information sharing and process improvements.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
