ECOMMERCE OPERATIONS COORDINATOR

Los Angeles Collective LLCLos Angeles, CA
Onsite

About The Position

We are seeking a detail-oriented and organized Ecommerce Operations Coordinator to support the day-to-day execution of our online business. This role works closely with the Ecommerce Operations Manager to ensure smooth order fulfillment, accurate inventory management, and a seamless customer experience. This is a great opportunity for someone early in their career who is eager to grow within ecommerce operations.

Requirements

  • Bachelor’s degree in business, Marketing, Supply Chain, or related field (or equivalent experience)
  • 0–2 years of experience in ecommerce, retail, operations, or administrative support
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities
  • Proficiency in Microsoft Excel or Google Sheets
  • Familiarity with ecommerce platforms such as Shopify or Magento, or ability to learn quickly
  • Strong communication and problem-solving skills with a team-oriented mindset
  • Sit for long periods of time
  • Advanced organizational skills and communication skills
  • Office Environment experience

Responsibilities

  • Oversee product allocations, replenishment, and preorder tracking
  • Monitor daily order reports, troubleshoot fulfillment issues, and ensure timely shipping
  • Support packaging initiatives, gifting programs, and licensed product processing
  • Prepare reports and provide insights for ecommerce and marketing teams
  • Collaborate with warehouses, customer service, and external vendors to resolve operational issues
  • Assist in supervising and coordinating tasks across operations team members
  • Conduct site audits, support testing, and identify opportunities for process improvement
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