Ecommerce Operations Specialist
About The Position
Role Overview The Operations Specialist supports the execution and stability of omnichannel operations across boutiques and digital channels in North America. The role ensures seamless order fulfillment, strong boutique alignment, and consistent adoption of Group omnichannel tools and processes. Reporting to the Ecommerce Manager, North America, the Coordinator acts as an operational interface between boutiques, retail teams, and IT, supporting training, system testing, ticket follow-up, and process standardization to enable scalable omnichannel performance.
Requirements
- 2–4 years of experience in ecommerce, retail operations, or omni channel coordination
- Experience working with One Stock, or retail systems (order management, POS, clienteling)
- Strong organizational skills and attention to detail
- Comfortable coordinating across cross-functional teams (Retail, IT, Customer Service)
- Structured, process-driven, and solution-oriented
Responsibilities
- Omnichannel Order Flow Oversight & Boutique Coordination
- Operational Issue & Ticket Management (Boutiques & IT Partnership)
- Systems Training, Adoption & Rollout Support
- Process & Guidelines Coordination
- Marketplace & Assortment Execution Support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
