eCommerce Optimization Specialist

Golden Pet Brands•Los Angeles, CA

11h•Remote

About The Position

Creating a world where pets live longer, healthier lives, from their very first meal. Learn more about our brands. We’re Looking For An eCommerce Optimization Specialist to be responsible for ideating, testing, and driving performance of our main “branded” websites through A/B testing and personalization. You will also play a pivotal role in optimizing our eCommerce operations, enhancing efficiency, website usability, maximizing conversion rate, and overseeing improvements across various aspects of our websites that drive customer engagement.

Requirements

Proficiency in eCommerce platforms, analytics tools, and related technologies.
Strong understanding of website content management systems, including Salesforce and Wordpress.
Drive A/B testing strategy with an understanding of statistical significance.
Data-driven and results-minded.
Work efficiently within a fast-paced, results-driven environment.
Ability to independently organize and implement several multi-step projects at once.
Creative thinking, excellent organization skills and high attention to detail.
Ability to build strong relationships with proactive follow-up.
Must have a robust willingness to learn, support, and actively participate in the growth of the business.

Nice To Haves

Basic HTML/CCS proficiency a plus.

Responsibilities

Become an expert on our branded websites including conversion metrics, customer behavior, and engagement.
Help develop, implement and maintain an A/B testing strategy for our branded websites that leverages data and insights to improve customer experience and conversion rates.
Increase revenue generated on branded websites by increasing customer engagement, cart sizes/AOV, frequency of purchases, account creation, and subscription-opt-in.
Work closely with development, brand managers, and design teams to maintain an efficient pipeline of ideas that stay congruent with brand messaging, strategy, and goals.
Continually look for ways to improve branded site experience, including but not limited to the customer account portal, subscription management, and PDP/PLP optimizations.
Partner with UX to assess and enhance website performance, including site speed, user experience, navigation, etc to optimize customer experience.
Create monthly and quarterly reports based on test results and other ongoing initiatives.

Benefits

Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
Annual bonus
We match up to 3.5% of your 401k contributions
6 paid sick and mental health days
Employee Assistance Program
free weekly yoga and meditation classes
additional mental health benefits
Employee Stock Ownership Plan
Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases
charity sponsorships
Potential for quarterly KPI bonuses.