Ecommerce Executive - 3 Months FTC

HeroesTraverse City, MI
Remote

About The Position

We need a hands-on ecommerce operator to own day-to-day store execution, drive our CRO programme, and run our Klaviyo email marketing. You'll work directly with the Sr. Ecommerce Manager across the full digital scope, from A/B tests and product launches to email flows and trading dashboards. This is an execution-first role with real ownership from day one.

Requirements

  • 2–4 years of ecommerce or digital marketing experience in DTC or consumer brands
  • Solid Shopify experience — products, collections, themes and apps
  • Klaviyo proficiency: campaign builds, flow setup, segmentation and reporting
  • Experience supporting A/B testing and CRO programmes
  • Highly organised, detail-oriented and able to manage multiple workstreams independently
  • Reliable availability during UK business hours

Responsibilities

  • Day-to-day Shopify operations: product listings, collections, content updates
  • QA the store across devices and browsers; flag and triage bugs promptly
  • Manage review programme refresh (Stamped) and post-purchase survey
  • Update blog and landing page content to support conversion
  • Build, schedule and deploy email campaigns and lifecycle flows (welcome, abandonment, post-purchase, winback)
  • Report weekly on email KPIs: open rate, CTR, CVR, revenue per send
  • Test and optimise send cadence, subject lines and content with CRM Contractor
  • Execute launches end-to-end: uploads, collections, content QA and go-live checks
  • Support Sr Ecommerce Manager with upsell strategy and implementation for new products
  • Optimise product/collection pages: meta titles, descriptions, headings, alt text
  • Create redirects and reduce 404 pages
  • Publish blog content

Benefits

  • Remote work
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