Piercer (FTC)

Monica Vinader•Mission Viejo, CA

5d•$25 - $27•Onsite

About The Position

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewelry we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewelry accessible and affordable. We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday. This Part-Time (FTC) role is an exciting opportunity to bring an elevated piercing experience to our Nordstrom Mission Viejo location. Your skill, experience and knowledge will help us deliver an unparalleled service to our customers in a fun, accessible, luxury environment. This role is an amazing opportunity for someone who is passionate about service and piercing to join a business with amazing values and great opportunities to be involved in an exciting new initiative.

Requirements

A customer focused mindset, putting them first in all you do
An understanding and appreciation of the luxury service environment
Extensive experience in piercing, demonstrated through an up to date portfolio (Instagram/Facebook/Website)
Demonstrable knowledge of piercing standards and regulations in California
A clean, professional and service oriented approach
Must be licensed to work in California
A passion for sharing your knowledge with others, willing to help and advise different areas of the business
Ability to document your authorization to work in the United States

Nice To Haves

Are hands-on, solutions-focused, and entrepreneurial
Collaborate openly with humility, honesty, and humour
Embrace learning, teaching, and personal growth
Stay resilient, adaptable, and self-motivated in a creative environment
Speak up when you don’t know - and act fast to figure it out

Responsibilities

Deliver warm, welcoming and inviting customer service, making our customers feel relaxed and comfortable in our beautifully designed piercing spaces
Confidently style and advise our customers on their piercing/s and jewelry needs, using our exclusively designed products, to help them achieve their desired look
Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience
Ensure compliance with all necessary guidelines and best practises, prioritizing the safety and wellbeing of our customers
Support the aftercare process, confidently resolving any problems customers may experience
Consult and guide our Retail Operations team on legal, technical and safety measures in California
Guide, support and train our Sales Associates and other team members about the world of piercing
Support in the retail environment as required, driving appointments to the piercing studio