Ecommerce Digital Promotions Specialist

The Home Depot

1d•Onsite

About The Position

The Ecommerce, Digital Promotions Specialist is responsible for the implementation, tracking, reporting and maintenance of ecommerce digital promotions and curated categories for homedepot.ca. The associate in this position will work closely with User Experience (UX), Marketing and Merchandising teams to implement processes, best practices for online promotions and curated lists to bring the in-store experience online. The candidate in this role will also have strong ties with our product management and IT teams to support promotion-engine system upgrades, facilitate meetings with cross functional teams on new promo initiatives and product integration, troubleshooting and overall content maintenance.

Requirements

Ability to lead and motivate while fostering strong inter-team and inter-departmental relationships
Well-developed project management skills including exceptional attention to detail
Strong written and verbal communication skills appropriate for all levels of the organization.
Ability to manage difficult situations with calm, patience and respect
Superior relationship management skills and strong ability to influence
Provide training and support to the offshore digital execution team
Comfortable with presenting to larger audiences
Proficient in creating and communicating thorough reporting in a weekly cadence
Strong organizational skills, including the ability to manage various data trackers, balance multiple priorities & manage time effectively
Strong multi-tasking and organization skills with the ability to flex and remain objective
Understanding of retail industry required
3-5 years of Content Management or related experience
Bachelor's degree/diploma program or equivalent degree in a field of study related to the job

Nice To Haves

Experience with Hybris (Backoffice, PCM) is an asset
Familiar with HTML language is beneficial
Understanding of URLs creation is an asset

Responsibilities

Act as a leader and innovator when establishing digital promotions processes
Act as SME on the programs, processes and systems used to execute
Be the voice and corporate Change Agent for the program
Maintain and oversee the implementation of daily/weekly quality checks
Facilitate promotion parity across stores and online channel
Work with UX team to enhance experience and request visual assets
Create, track, and maintain online promotions and curated categories as requested via Zendesk
Report on promotion performance in a weekly cadence
Prepare business cases for new promo opportunities on homedepot.ca