eCommerce & Digital Media Specialist

Indian Pueblo Cultural CenterAlbuquerque, NM

About The Position

We're seeking a data-driven digital marketing and eCommerce professional who can lead online growth for the Indian Pueblo Store. This role requires a strategic thinker who can also execute – someone who understands how to drive revenue through paid media, optimize a Shopify site, and translate performance data into meaningful action. You bring a strong grasp of both digital marketing and retail operations, with an eye for maintaining a cohesive brand experience across all channels. You're comfortable working cross-functionally, staying on top of emerging tools (including AI), and balancing performance goals with cultural accuracy and brand integrity.

Requirements

  • Bachelor's degree in Communication, Public Relations, Digital Media, or a related field (or equivalent experience).
  • Four years' experience in the design of multimedia and/or web design.
  • Strong working knowledge of retail (physical, online) operations and sales best practices.
  • Knowledge of web site design, development, and administration.
  • Knowledge of principles and practices of web and graphic design.
  • Knowledge of email communication principles, media, and marketing techniques.
  • Knowledge of social media and technical writing techniques.
  • Comfortable working with Facebook Ads, Google AdWords, Twitter Ads, and other advertising platforms.
  • Ability to analyze graphic and technical information and create interpretive illustrations.
  • Must be 21 years of age or older.
  • Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

Nice To Haves

  • Data-driven digital marketing and eCommerce professional.
  • Strategic thinker who can also execute.
  • Strong grasp of both digital marketing and retail operations.
  • Eye for maintaining a cohesive brand experience across all channels.
  • Comfortable working cross-functionally.
  • Staying on top of emerging tools (including AI).
  • Balancing performance goals with cultural accuracy and brand integrity.
  • Curious and analytical marketer with a strong foundation in digital strategy, web experience, and retail best practices.
  • Experience working with Shopify and paid media platforms.
  • Confident interpreting data to guide decisions.
  • Creative and technical – comfortable with design tools like Adobe Creative Suite.
  • Attentive to details like layout, copy, and user experience.
  • Strong communicator who can collaborate across teams and adapt to a diverse environment.
  • Organized, self-directed, and able to prioritize effectively while managing multiple initiatives.
  • Approaches work with thoughtfulness – balancing innovation and performance with respect for cultural storytelling and brand authenticity.

Responsibilities

  • Plan, launch, and continuously optimize digital advertising campaigns across platforms like Google Ads and social channels to drive traffic and sales.
  • Manage and enhance the Shopify website – updating content, improving user experience, and refining on-site merchandising to boost conversions.
  • Regularly analyze campaign and website performance, turning data into actionable insights that shape marketing strategies.
  • Collaborate with marketing, retail, eCommerce, CRM, IT, and social media teams to ensure a seamless and consistent customer experience both online and in-store.
  • Lead website merchandising updates tied to product launches, exhibitions, and seasonal initiatives, while monitoring performance metrics like conversion rates and revenue.
  • Stay current on trends, test new tools (including AI-driven solutions), and identify opportunities for optimization.

Benefits

  • Medical
  • Dental
  • Vision
  • Supplemental Insurance
  • Life Insurance
  • 401 (k)
  • PTO
  • Sick Leave
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