eCommerce Coordinator

Mobility Works•Richfield, OH

22h

About The Position

The eCommerce Coordinator is responsible for supporting the growing MobilityWorks eCommerce product catalog and on‑site merchandising experience. This role plays a hands‑on part in creating and maintaining accurate, high‑quality product pages that help clients confidently find the mobility solutions that fit their needs.

Requirements

Bachelor’s degree (or equivalent experience) in Marketing, Business, Communications, Merchandising, or a related field
Strong attention to detail and ability to manage multiple tasks and deadlines
Comfortable working with spreadsheets, content management systems, and internal tools
Clear written communication skills and a strong sense of accuracy

Nice To Haves

Internship or entry‑level experience in ecommerce, digital content, or marketing
Familiarity with ecommerce platforms (experience using WordPress with WooCommerce preferred)
Interest in digital merchandising, product content, or accessibility‑focused design
Basic understanding of SEO or online shopping behavior
Experience with paid digital campaigns (examples include Google Shopping, Meta Ads, etc.)

Responsibilities

Create, update, and maintain product pages for mobility equipment, adaptive products, and related accessories
Ensure product information is accurate, complete, and aligned with brand, accessibility, and compliance standards
Manage product attributes, specifications, imagery, and documentation to support informed purchasing decisions
Assist with on‑site merchandising efforts, including category organization, product sorting, and featured placements
Support promotional updates, product launches, and seasonal merchandising initiatives
Help optimize product page layout and content to improve clarity, usability, and conversion
Partner with merchandising, marketing, product, and client care teams to gather and publish product content
Coordinate imagery, copy updates, and data changes across internal systems and tools
Help identify and resolve content gaps, inaccuracies, or usability issues throughout the site
Perform regular audits of product pages to ensure accuracy, accessibility, and consistency
Assist with basic reporting on product performance, content completeness, and merchandising updates
Support ongoing efforts to improve the online client experience across devices
Assist with order processing and fulfillment as needs require
Support ongoing efforts to improve the online client experience from order placement to delivery