Ecommerce Content Manager

USANA Health Sciences • Salt Lake City, UT

4d • Hybrid

About The Position

USANA is seeking an experienced, detail-oriented, and collaborative Ecommerce Content & Merchandising Manager. This role acts as a liaison between the global brand team and local markets, ensuring website updates are accurately localized, compliant with regional regulations, and align with global brand standards. The manager will oversee product content, imagery, and merchandising for assigned regional markets, collaborating with legal, marketing, and UX teams to enhance the customer experience.

Requirements

• 3+ years of experience in ecommerce, digital merchandising, or digital content management
• Strong attention to detail and commitment to content accuracy
• Experience with Content Management Systems platforms and basic ecommerce operations
• Familiarity with web analytics tools (Google Analytics or equivalent)
• Ability to manage multiple markets and priorities simultaneously
• Strong cross-functional collaboration skills

Nice To Haves

• Experience with regulatory or legal compliance in a digital or consumer products environment
• Background in direct sales, health/wellness, or consumer packaged goods
• Experience working within global organizations across multiple time zones

Responsibilities

• Localize and adapt global website updates for assigned regional markets, translating product descriptions, content, and imagery to reflect local language, culture, and expectations.
• Build and maintain product detail pages (PDPs) through the CMS, ensuring accuracy and alignment with global brand standards across all assigned markets.
• Partner with USANA's legal and regulatory teams to review and adapt product claims, ingredient information, and marketing language to meet local compliance requirements.
• Monitor and maintain up-to-date knowledge of regulatory requirements across assigned markets, flagging and escalating compliance issues as they arise.
• Monitor site performance indicators — including site health, bounce rates, and conversion rates — and conduct regular QA reviews to ensure product pages and customer flows function correctly.
• Identify and resolve errors in content, imagery, and functionality, partnering with the UX team to troubleshoot technical issues and reporting site health findings to the Director of Ecommerce Solutions.
• Serve as the regional point of contact for ecommerce content and merchandising, maintaining regular communication with the global brand team at USANA headquarters.
• Meet regularly with regional marketing leadership to align site activities with campaigns, share OKRs, and ensure cohesive execution across markets.

Benefits

• Health, Dental, Vision, Life and Disability Insurance
• On-site medical and mental health clinic for you and your dependents
• Flexible paid time off , including sick time, vacation, holidays, family hours, and floating holidays
• Paid parental leave for both primary and secondary caregivers
• 401k match and profit-sharing bonus
• Chiropractor visits, massages, fitness classes, and full-service gym
• Free and discounted USANA products
• Tuition reimbursement, mentorship opportunities, and learning and development licenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed