Senior Project Manager - Fashion & Apparel eCommerce Content

St. Joseph Communications • Toronto, ON

1d • CA$75,000 - CA$85,000 • Onsite

About The Position

SJC is seeking a Senior Project Manager for an initial 3-5 month contract to lead complex, high-volume fashion and apparel eCommerce content production workflows. This role will coordinate intake, quoting, sample readiness, production scheduling, creative/studio handoffs, QA milestones, upload readiness, reporting, and escalations. The ideal candidate understands fast-paced retail production, can manage multiple stakeholders and suppliers, and is comfortable using workflow systems and dashboards to turn volume, blockers, and deadlines into clear action plans.

Requirements

• 5-8+ years of project management experience in retail production, eCommerce content, agency operations, fashion/apparel, studio production, or integrated marketing execution.
• Strong understanding of high-volume production workflows, creative/studio dependencies, asset requirements, sample readiness, approvals, and delivery timelines.
• Demonstrated ability to manage multiple concurrent workstreams, stakeholders, suppliers, and deadlines with strong attention to detail.
• Experience using project management or workflow tools such as Wrike, ClickUp, Monday.com, Workfront, Airtable, Smartsheet, or comparable systems.
• Comfort with dashboards, reporting, KPI tracking, and communicating risks before they become delivery issues.
• Strong written and verbal communication skills with the ability to escalate clearly and professionally.
• Comfort managing AI-assisted workflows where automation supports intake parsing, SKU classification, shot planning, asset checks, reporting, and content completeness validation.
• Ability to translate system outputs into practical project actions and escalation priorities.
• Must be able to maintain human accountability for approvals, scope changes, supplier communication, timing, and final delivery quality.

Nice To Haves

• Retail, Walmart, marketplace, apparel, creative production, or content enrichment experience is a strong asset.
• Experience working with BI dashboards, production reporting, automated workflow triggers, or data-driven capacity planning is an asset.
• Highly organized, calm under pressure, and able to bring structure to ambiguous or fast-moving production environments.
• Comfortable working with creative, studio, technology, logistics, and client teams simultaneously.
• Commercially aware; understands the impact of rework, missing inputs, rush requests, and scope changes on cost and delivery.
• Practical problem-solver who can move work forward without overcomplicating the process.

Responsibilities

• Own day-to-day project delivery across assigned apparel and eCommerce content workstreams from intake to final delivery/upload readiness.
• Coordinate supplier/Walmart inputs, quote requirements, sample status, shot lists, production schedules, retouching, copy, QA, and final asset packaging.
• Maintain clear project plans, workback schedules, status reporting, risk logs, escalation paths, and action owners by category, supplier, and mod-week deadline.
• Partner with the Producer and studio leads to sequence work by category, setup, complexity, sample readiness, batch size, and capacity constraints.
• Use workflow tools and dashboards to track SKU status, sample blockers, throughput, rework, SLA exposure, upload readiness, and launch risks.
• Lead internal check-ins, supplier/client status updates, and issue-resolution meetings with concise and actionable communication.
• Identify process improvements that reduce manual status chasing, production bottlenecks, avoidable rework, and upload exceptions.

Benefits

• Exclusive employee subscription rates for SJC publications.
• A complimentary 1-year Toronto Life Insider membership.
• Discounted annual GoodLife membership.
• Participation in the Perkopolis Perk Program, offering employee pricing at a wide range of retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed