eCommerce Content Manager

Podean
Remote

About The Position

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for our clients. We are looking for a strategic, results-driven eCommerce Content Manager to lead the development and execution of content strategies across multiple clients and a variety of e-commerce marketplaces. In this role, you will serve as a key client partner, providing expertise on marketplace best practices and leading a team to deliver high-impact content and creative solutions. You will manage day-to-day content operations, mentor junior team members, and collaborate cross-functionally to ensure content aligns with broader advertising and business objectives. This role requires a proactive leader with a strong understanding of Amazon content, creative strategies, and performance data, as well as a passion for driving innovation and efficiency in content creation.

Requirements

  • 4+ years of experience in content marketing, e-commerce content strategy, or digital advertising, with a focus on Amazon or other marketplace content
  • Proven leadership experience, managing and mentoring team members while overseeing multiple content projects
  • Deep expertise in Amazon content creation, including optimization strategies for titles, bullet points, A+ content, storefronts, and image stacks
  • Strong analytical skills, with the ability to interpret content performance data and make data-driven recommendations for optimization
  • Project management experience, with a track record of successfully leading multiple content initiatives and meeting deadlines
  • Exceptional client-facing communication skills, with the ability to articulate strategy, present recommendations, and manage client expectations
  • Experience developing SOPs, training materials, and process improvements to drive efficiency in content workflows
  • Collaboration experience across cross-functional teams, including media, account management, and design
  • Working knowledge of paid media platforms, including Facebook, Google, TikTok, and YouTube, and their role in content strategy
  • High proficiency in project management and collaboration tools (e.g., Asana, Trello, Google Suite, Microsoft Excel, PowerPoint)
  • A proactive, strategic mindset with a passion for driving innovation and delivering measurable results

Responsibilities

  • Lead the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits, with minimal leadership oversight
  • Serve as a true client partner and authority on Amazon best practices. Able to clearly and concisely explain content and creative strategies and best practices both externally and internally
  • Mentor and coach junior team members, providing guidance, trainings, and support to help them grow and develop their skills
  • Manage the day-to-day activities of junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met
  • Collaborate with designers to deliver award winning creative strategies for clients and internal projects
  • Collaborate with the media team and account managers to ensure that all content is aligned with clients' overall advertising and business objectives
  • Partner with account managers to create content and SEO strategies that support client’s broader goals
  • Develop and implement creative strategies to support client goals and drive growth
  • Analyze performance data and tests to continuously optimize content and creative
  • Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies
  • Serve as an internal subject matter expert and create and own SOPs / process creation, resources and run team trainings
  • Begin to understand Amazon content and creation commercials
  • Partner with global counterparts to ensure global consistency and sharing across regions

Benefits

  • Competitive compensation aligned to experience and market benchmarks
  • Remote-first flexibility - work from anywhere, with trust and autonomy
  • Global collaboration - working with experts across regions and time zones
  • Career growth and development - opportunities to evolve as we scale
  • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
  • Positive-energy culture - grounded in respect, inclusion, and accountability
  • Meaningful impact helping some of the world’s most progressive brands grow
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