eCommerce Associate - Part Time

The Salvation Army USA Central Territory • Detroit, MI

3d

About The Position

The eCommerce Associate supports The Salvation Army’s online retail operations by curating and processing merchandise, creating product listings, assisting customers, and fulfilling orders. The role combines digital commerce, product curation, and mission-driven work that supports the organization’s community programs. The work takes place in a mixed office and warehouse setting with a collaborative team, modern equipment and systems, and a temperature-controlled environment.

Requirements

• High school diploma or GED.
• Strong written and verbal English communication skills.
• Basic computer proficiency and willingness to learn new systems.
• Attention to detail and focus on quality.
• Ability to work collaboratively in a team environment.
• Physical ability to handle merchandise weighing up to 50 pounds regularly.

Nice To Haves

• Previous eCommerce or retail experience, including experience with eBay or Amazon.
• Experience with photography and basic photo editing.
• Familiarity with Microsoft Office Suite.
• Background in social service or faith-based organizations.

Responsibilities

• Curate and process high-quality merchandise for online platforms.
• Take product photographs using studio equipment.
• Create detailed product listings on eBay and other platforms.
• Respond to customer inquiries with care and professionalism.
• Process orders and prepare them for shipping with appropriate packaging.
• Participate in authentication processes for designer items.
• Maintain an organized workspace and inventory systems.
• Contribute to department productivity goals.

Benefits

• Competitive pension plan.
• Voluntary life insurance options.
• Paid vacation days, with accrual starting immediately.
• Paid holidays, with immediate eligibility.
• Comprehensive systems training.
• Ongoing professional development opportunities.
• Supportive team environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED