Ecommerce Assistant - E-Commerce Gastonia - Part-time

GISP-DGR & Transportation•Gastonia, NC

About The Position

The Ecommerce Assistant sorts and selects merchandise for online sale, prepares items for listing, and maintains online inventory and orders. The role includes cleaning and photographing merchandise, writing item descriptions, researching item details using online resources, and listing items with descriptions, photos, and pricing through ecommerce software. The assistant also handles customer service, monitors online competition, recommends improvements, maintains listing quality and compliance, and reports theft, loss, or safety concerns. This is a part-time position with a starting pay of $16.25 per hour. Goodwill describes its mission as transforming donations into opportunities by supporting job creation, training, and essential community programs. The position involves frequent hands-on tasks and physical activity.

Requirements

  • High school diploma or GED, or equivalent experience.
  • Tech-savvy and detail-oriented.
  • Clear written communication skills and basic photography skills.
  • Able to work independently and manage multiple tasks.
  • A team player with a passion for purpose-driven work.
  • Commitment to quality, integrity, and learning.
  • Strong near, midrange, and color vision.
  • Regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
  • Frequently bend, carry, crouch, grasp, pull, push, reach, sit, talk, and walk; occasional balancing, climbing, crawling, kneeling, standing, stooping, and use of taste and smell.

Responsibilities

  • Sort and select merchandise for online sale.
  • Clean and photograph items and write descriptions for listings.
  • Research item details using online resources.
  • List items using ecommerce software, including descriptions, photos, and pricing.
  • Update inventory and manage orders, returns, and exchanges.
  • Provide customer service via email or messaging platforms.
  • Monitor online competition and recommend improvements.
  • Ensure listings meet quality and compliance standards.
  • Report theft, loss, or safety concerns.

Benefits

  • Annual raises and production bonuses
  • Free career development and training
  • Team member discounts
  • Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement
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