eCommerce Account Manager

IB Appliances US Holdings, LLC•Chicago, IL

53d•$100,000 - $130,000•Hybrid

About The Position

Own and optimize digital shelf performance across key eCommerce marketplaces with a focus on high-converting PDPs, Brand Stores, retail media, and data-driven optimization. This role blends content strategy, marketplace search, and analytics to drive visibility, conversion, and ROI.

Requirements

3+ years of hands-on experience managing eCommerce marketplaces (Amazon required, Walmart and Target a plus).
Proven expertise in PDP content, listing optimization, and digital shelf execution.
Experience with retail media / PPC and performance optimization.
Strong analytical skills with ability to define KPIs and measure ROI.
Clear communication skills and ability to work cross-functionally in fast-paced environments.

Responsibilities

Own end-to-end PDP setup and optimization (titles, bullets, imagery, video, A+/rich content, attributes, FAQs, variations).
Develop and optimize digital content to maximize discoverability, shopper clarity, and conversion across marketplaces.
Lead Brand Store / storefront strategy, merchandising, and optimization across eCommerce platforms.
Drive marketplace SEO, GEO, and share-of-search through keyword strategy, taxonomy, and content structuring (incl. Rufus awareness).
Assist with retail media (PPC) execution and optimization across platforms, balancing growth and efficiency.
Develop and execute launches, promotions, and seasonal marketing programs to drive incremental sales.
Define and track core eCommerce KPIs (traffic, conversion, content health, share of search, media performance).
Analyze performance data and translate insights into clear optimization actions and priorities.
Partner cross-functionally with Sales, Brand, Product, Creative, and Analytics teams to align execution with business goals.
Monitor competitive activity and category trends to inform content, media, and merchandising strategy.