Eas Greeter

Kroger•Wichita, KS

12d

About The Position

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging customers who enter and exit the store. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Remain near the entrance or exit and perform duties as described in training and the EAS Greeter manual. Represent Kroger as a customer service ambassador to customers, vendors, and associates.

Requirements

High school diploma or GED.
Ability to work flexible shifts, including evenings, weekends, and holidays.
Good verbal communication skills.
Prior experience dealing with customers.

Nice To Haves

One year of experience in retail loss prevention or customer service.
Good written skills.

Responsibilities

Adhere to all local, state, and federal health and civil code regulations.
Remain near the entrance or exit at all times.
Perform duties as described in training and in the EAS Greeter manual.
Act as a deterrent to potential shoplifting or rollout activity.
Represent the store and company as a customer service ambassador to customers, vendors, and associates of Kroger.
Maintain a high level of customer service and relationship skills.
Make eye contact with as many customers entering and exiting the store as possible.
Smile, acknowledge, greet, and thank as many customers entering and exiting the store as possible.
Adhere to all standards outlined in the Customer 1st Service Plus Program.
Maintain good communication in the store and throughout the organization.
Inform store management of potential problems, hazards, and safety violations that come to your attention.
Perform the job with or without reasonable accommodation.