Earned Income Tax Credit Coordinator

Cincinnati-Hamilton County Community Action Agency•Cincinnati, OH

5d•Onsite

About The Position

The Earned Income Tax Credit Coordinator coordinates, facilitates, and manages activities related to tax preparation services provided by the EITC Site. The coordinator ensures project goals are met and that staff and volunteers are trained and prepared to deliver services beyond established expectations, in accordance with applicable federal, state, and local laws and C-HCCAA policies. The role works with tax-preparation organizations, community partners, sponsors, stakeholders, volunteers, and program staff to secure resources, recruit and prepare volunteers, coordinate site operations, maintain service quality and confidentiality, and provide timely statistical reports. The position is based at 1740 Langdon Farm Road in Cincinnati, Ohio, and works Monday through Friday, 8:00 a.m. to 5:00 p.m. Reliable Wi-Fi is required to support remote work as needed.

Requirements

Bachelor’s degree in Business Administration, Finance, Education, or a related field from an accredited college or university, or two years of experience in accounting, finance, or a related field.
Two years of supervisory experience overseeing personnel and programs requiring organizational leadership skills.
Demonstrated knowledge of tax preparation, including completing Forms 1040, 1040A, and 1040EZ.
Exceptional communication skills to work effectively with volunteers, market services to the community, and collaborate with stakeholders.
Proficiency with Microsoft Office.
Experience working with a diverse population, including low- to moderate-income families.
Ability to organize, multitask, and prioritize duties.
Ability to work collaboratively.
Reliable Wi-Fi access to support remote work as needed.

Nice To Haves

Knowledge of tax-preparation software.

Responsibilities

Create and maintain relationships with local tax-preparation entities, including the IRS and United Way of Greater Cincinnati, to obtain materials and resources for the EITC Site.
Develop, maintain, and communicate schedules for site volunteers to ensure adequate coverage.
Coordinate with the Training Specialist to obtain lists of volunteers who have passed Volunteer Tax training and certification.
Work with community engagement and United Way to recruit and market the EITC Program Site throughout Hamilton County.
Maintain supplies and equipment at appropriate levels for site operations.
Serve as a liaison among volunteers, the Super Site, sponsors, stakeholders, and partners.
Prepare statistical reports and distribute them to sponsors, stakeholders, and partners as directed and on time.
Review site paperwork to ensure quality review, privacy, and notation of the Site Identification Number on each tax return.
Work with United Way and the program supervisor to recruit volunteers.
Manage and train volunteers, and develop engagement and appreciation opportunities to support volunteer retention during the EITC Program.
Coordinate services with a high degree of quality and confidentiality.
Perform other duties as assigned.