Seasonal Early Morning Stocker

Five Below • Mchenry, IL

21d • Onsite

About The Position

The Early Morning Stocker supports store operations by assisting customers, keeping merchandise available, and helping the team achieve store and company goals. The role involves customer service and sales support, communicating merchandise and service needs to management, and frequently handling and moving stock. The position is seasonal and requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel as required.

Requirements

• At least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to frequently move around the sales floor and between the sales floor and stock room.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist them efficiently, and handle multiple customer interactions.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges when appropriate.
• Communicate restocking and service needs, along with customer feedback, to management in a timely manner.
• Collaborate with the team to support store and company objectives and maintain a positive, productive work environment.
• Operate a cash register and other listed devices; move, retrieve, and put away merchandise.

Benefits

• The job posting refers candidates to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed