Early Intervention Supervisor

WESTMORELAND CASEMANAGEMENT AND SUPPORTS INC•Hempfield Township, PA
•$26 - $0•Onsite

About The Position

This full-time, non-exempt position directly supervises an assigned team of Service Coordinators who provide and coordinate Early Intervention Service Coordination Services for children from birth to three years old and their families in Westmoreland County. The supervisor provides leadership to help ensure the team carries out the organization’s vision and mission, follows applicable policies and regulations, and meets program standards. The role reports directly to the EI Program Director and may also take direction from the Chief Executive Officer. Primary hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., with a 30-minute lunch, totaling 37.5 hours per week, unless otherwise agreed upon. The position operates in a structured work environment and includes community-based services, office work, and travel. Employees must comply with WCSI, County, State, and Federal guidelines, regulations, policies, and laws.

Requirements

  • Bachelor’s degree (BA/BS) in Human Services or a related field.
  • Two to three years of related experience in the Early Childhood/Human Services field.
  • Computer proficiency.
  • Team-oriented and flexible.
  • Ability to read, analyze, and interpret business information, professional publications, technical procedures, and governmental bulletins or regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from agency, county, and state representatives.
  • Valid Pennsylvania driver’s license and proof of valid auto insurance.
  • Act 34 Criminal Record clearance, Act 33 Child Abuse clearance, and FBI clearance.
  • Monthly screenings of the PA Medicheck List, LEIE, and SAM.
  • Ability to operate a motor vehicle and perform the position’s physical demands, including sitting, standing, walking, bending, and lifting objects up to 10 pounds.
  • Ability to use a computer, phone, fax, copier, and other essential office equipment.
  • Ability to respond to urgent or emergency situations requiring substantial problem-solving and potentially immediate action.
  • Ability to apply leadership and management principles in daily practice.
  • Compliance with WCSI random drug screening requirements.

Nice To Haves

  • Supervisory experience.

Responsibilities

  • Provide leadership to Service Coordinators through instruction, coordination, modeling, and monitoring.
  • Participate in the supervisory team process and facilitate departmental team meetings as needed.
  • Schedule individual supervision meetings, help employees manage specific situations, communicate departmental needs and changes, and provide ongoing performance feedback.
  • Provide rotating office coverage with other Early Intervention and Supports Coordination supervisors and ensure backup coverage for team members.
  • Provide in-home and community coverage for Service Coordination meetings as needed to ensure regulatory compliance.
  • Delegate responsibilities appropriately and demonstrate best-practice techniques.
  • Prepare necessary reports for the Program Director and Department.
  • Directly supervise an assigned team of Service Coordinators, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
  • Review and ensure that program standards are met monthly for each team member.
  • Complete annual performance evaluations and bi-annual reviews for assigned staff.
  • Provide bi-weekly supervision and log it according to agency policy.
  • Adhere to and enforce agency personnel policies.
  • Coordinate and implement program goals and activities to help Service Coordinators manage and organize their work.
  • Ensure children meet OCDEL regulatory requirements for referrals, screening, evaluation, assessment, transition, and ongoing monitoring of service delivery.
  • Participate in decision-making, motivate Service Coordinators to build on strengths, and develop strategies to address performance deficiencies.
  • Communicate relevant and critical information to the EI Program Director in a timely manner.
  • Adhere to applicable agency, County, State, and Federal requirements and random drug screening requirements.
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