Early Career Business Analyst - Strategic Operations

Gainwell Technologies LLC•Any city, OH

1d•$44,500 - $63,500•Remote

About The Position

As an Early Career Business Analyst - Strategic Operations at Gainwell, you will serve as a key partner to ITO Delivery leadership, helping drive strategic initiatives, operational excellence, and business outcomes across the organization. This individual will be responsible for developing data-driven insights through analytics, dashboards, and KPI measurement to support executive decision-making and continuous improvement efforts. Your role in our mission is to analyze and help create innovative, purpose-built technologies and solutions to deliver better health and human services outcomes.

Requirements

Basic understanding of the software development life cycle and software such as Microsoft Office
Basic analytical and problem-solving skills to assess business needs and triage bugs and defects
Clear and effective oral and written communication skills in a professional work environment
Interest in working at the intersection of the ‘technical’ and ‘non-technical’ and learning more about business processes and re-engineering
Ability to work in a team environment with other professionals
Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or related field
Experience with Power BI, reporting, data analytics, and dashboard development
Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages
Familiarity with ServiceNow, Azure DevOps (ADO), and Agile delivery methodologies
Experience using AI-enabled productivity tools such as Microsoft 365 Copilot, GitHub Copilot, ChatGPT, or similar technologies
Strong presentation development skills with the ability to translate complex information into concise executive messaging
Excellent organizational, project management, and facilitation skills
Exceptional written and verbal communication skills
Self-starter with the ability to receive strategic direction and independently drive results
Ability to manage multiple concurrent priorities while maintaining focus on deadlines and outcomes
Strong attention to detail and follow-through to ensure commitments are completed and nothing falls through the cracks
Ability to work effectively with senior leaders and cross-functional teams

Nice To Haves

Strong analytical and problem-solving skills
Experience with modern AI productivity tools such as Microsoft 365 Copilot and GitHub Copilot
Demonstrated ability to independently manage multiple priorities while delivering high-quality outcomes in a fast-paced environment
Exceptional organizational skills, executive presence, attention to detail, and a proactive mindset.

Responsibilities

Collaborate with a team of business analysts making client recommendations that can improve business processes
Translate client’s business needs from the requirements generated for our technical teams into simpler non-tech language
Analyze and document systems requirements and business processes
Build basic conceptual data and process models to quantify the potential impact of changes to the system
Verify that client requirements are built into the system design by executing and analyzing basic test case scenarios from existing test plans
Be part of technical reviews and inspections with senior leaders to ensure the final product meets client expectations
Expand technical skills in software applications such as Microsoft Excel, SQL or Visio to enhance expertise in this role
Power BI reporting and data visualization, supporting ServiceNow and Azure DevOps (ADO) intake and workflow optimization
Creating impactful executive presentations and communications
Managing leadership staff meetings and action tracking
Coordinating strategic planning sessions and offsite workshops
Supporting PI supply and demand forecasting
Managing a variety of CTO / ITO business requests including status reporting, accomplishments, goals and objectives, and budget-related activities.