EAP On-site Clinician - Full-time (Spokane, Washington)

Acentra Health, LLC•Cheney, WA

9d•Onsite

About The Position

Acentra Health is seeking a licensed Employee Assistance Program (EAP) clinician to provide a full range of services to employees, managers, and a large government agency. The role is based in Spokane, Washington, and is scheduled for 40 hours per week. Occasional travel for regional site visits is required; work hours and location may change based on client needs. The clinician provides counseling, critical incident response, training and psychoeducational presentations, and outreach to raise awareness of EAP services. They support clients with referrals to treatment and community resources, manage counseling caseloads and records, consult with supervisors on case staffing and high-risk cases, and collaborate with local contacts, account managers, and internal and external stakeholders. The clinician also helps develop client relationships and identify opportunities to improve services, while safeguarding private information and following clinical, professional, corporate, HIPAA, privacy, and security requirements. Additional related duties or projects may be assigned.

Requirements

Active, unrestricted Washington State Department of Health independent behavioral health license, or ability to obtain one within 90 days of the start date. Eligible licenses include LMHC, LMFT, LICSW, and LP.
Master's or doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
At least 2 years of professional experience in EAP, mental health, substance abuse, or behavioral health.
Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position, including fingerprinting, a background investigation covering a seven-year investigative scope, and drug screening.
Willingness to travel occasionally for regional site visits; hours and location may change based on client needs.

Nice To Haves

Experience facilitating training with managers, leaders, and employees.
Experience working with law enforcement, the military, or the veteran population.
Experience facilitating critical incident responses.

Responsibilities

Provide direct counseling, critical incident response, training or psychoeducational presentations, and outreach to promote awareness of EAP services.
Refer clients to treatment services and community resources when appropriate, supporting transitions from EAP to treatment.
Follow clinical and professional protocols, processes, and company policies, including HIPAA privacy and security requirements.
Explain the scope of EAP services to clients, managers, and other support staff as needed.
Consult with supervisors about clinical case staffing and high-risk cases.
Maintain a caseload of direct-service counseling clients and case records in accordance with company policies and practices.
Build productive working relationships with local points of contact and collaborate with account managers and other staff.
Work professionally with internal and external stakeholders and proactively collaborate with clients on service enhancements and optimization.
Secure physical and virtual areas, materials, records, and private information.
Complete daily duties and related projects with minimal supervision, and perform additional assigned duties.