EAP On-site Clinician - Full-time Indianapolis, IN

Acentra Health, LLC•Indianapolis, IN

1d•Onsite

About The Position

Acentra Health seeks a full-time Employee Assistance Program (EAP) On-site Clinician to provide EAP services for employees, managers, and a large government agency. The licensed clinician will provide direct counseling, critical incident response, training and psychoeducational presentations, and outreach to raise awareness of EAP services. The role supports clients through appropriate treatment and community-resource referrals and maintains a managed caseload and accurate case records. The clinician collaborates with supervisors on case staffing and high-risk cases, builds productive relationships with local contacts and stakeholders, and works with the account manager and Acentra Health staff to meet the client’s needs and improve services. The position requires adherence to clinical and professional protocols, company policies, HIPAA privacy and security requirements, and the security of physical and virtual records and materials. The clinician performs duties and related projects with minimal supervision and may take on additional tasks as assigned.

Requirements

Active, unrestricted independent licensure as a counselor, therapist, or clinician in the behavioral health field, issued by the Indianapolis, Indiana Regulation and Licensing Department; examples listed include LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, and LSW.
Master’s or doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
At least 2 years of professional experience in EAP, mental health, substance abuse, or behavioral health.
Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position, including fingerprinting, a background investigation covering a seven-year investigative scope, and drug screening.

Nice To Haves

Experience facilitating training with managers, leaders, and employees.
Experience working with law enforcement, the military, or the veteran population.
Experience facilitating critical incident responses.

Responsibilities

Provide proactive licensed-clinician services and integrate them with Acentra Health operations and accounts.
Provide direct counseling, critical incident response, training or psychoeducational presentations, and outreach about EAP services.
Refer clients to treatment services when appropriate and support a satisfactory transition from EAP to treatment.
Refer clients to community resources that support well-being and mental health.
Comply with clinical and professional protocols, processes, and company policies.
Explain the scope of EAP services to clients, managers, and other external parties as needed.
Consult with supervisors on clinical case staffing and high-risk cases.
Maintain a caseload of direct-service counseling clients and manage case records in accordance with company policies and practices.
Build productive working relationships with local points of contact.
Collaborate and communicate with the account manager and other Acentra Health staff.
Work professionally with internal and external stakeholders.
Build effective client relationships and collaborate on product enhancement and service optimization to address client needs.
Use interpersonal and problem-solving skills to retain and serve clients and the organization.
Maintain the security of work areas, materials, and private information, including physical and virtual storage and filing.
Represent Acentra Health’s values and standards through professional conduct with customers and coworkers.
Complete daily duties and related projects in the area of expertise with minimal supervision.
Complete additional related projects, tasks, and duties as assigned by the position’s manager.
Read, understand, and adhere to corporate policies, including HIPAA Privacy and Security Rules.