EAP On-site Clinician - Full-time Del Rio, TX

Acentra Health, LLC•Del Rio, TX

1d•Hybrid

About The Position

Acentra Health is seeking an Employee Assistance Program (EAP) On-site Clinician to provide EAP services to employees, managers, and a large government agency. The role is based in Del Rio, Texas, and is on-site four days per week with one day of telehealth. Occasional travel for regional site visits is required. The clinician provides direct counseling, critical incident response, training and psychoeducational presentations, and outreach to promote awareness of EAP services. The role also includes referrals to treatment and community resources, clinical case consultation, caseload and records management, and collaboration with account contacts and internal and external stakeholders. The clinician must follow clinical, professional, corporate, HIPAA, privacy, and security requirements and perform related duties and projects as assigned. The position requires an active, unrestricted independent behavioral health license, a master's or doctoral degree in a relevant field, at least two years of relevant professional experience, and the ability to pass a federal security clearance process, including fingerprinting, a background investigation, and drug screening. The annual pay range is $82,600–$95,000, with placement depending on applicable experience and skill level.

Requirements

An active, unrestricted independent behavioral health license. The posting lists examples including LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, and LSW, and identifies the Texas Board of Registration of Allied Mental Health and Human Services Professions.
Master's or doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
At least 2 years of professional experience in EAP, mental health, substance abuse, or behavioral health.
Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position, including fingerprinting, a background investigation covering a seven-year investigative scope, and drug screening.
Willingness to occasionally travel for site visits throughout the region.

Nice To Haves

Experience facilitating training with managers, leaders, and employees.
Experience working with law enforcement, the military, or the veteran population.
Experience facilitating critical incident responses.

Responsibilities

Provide proactive licensed clinical services and integrate them with Acentra Health operations and accounts.
Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach to raise awareness of EAP services.
Refer clients to treatment services when appropriate and support a satisfactory transition from EAP to treatment.
Refer clients to community resources that support well-being and mental health.
Follow clinical and professional protocols, processes, and Acentra Health policies.
Understand and communicate the scope of EAP services to clients, managers, and other support staff as needed.
Consult with Acentra Health supervisors about clinical case staffing and high-risk cases.
Manage a caseload of counseling clients and maintain case records in accordance with company policies and practices.
Build productive working relationships with local points of contact.
Collaborate and communicate with the account manager and other Acentra Health staff.
Work professionally with internal and external stakeholders.
Build client relationships using a consultative approach and collaborate on product enhancement and service optimization.
Use interpersonal and problem-solving skills to retain and serve clients and the organization.
Protect the security of work areas, materials, and private information, including physical and virtual storage and filing.
Represent Acentra Health professionally with customers and co-workers.
Complete daily duties and related projects in the area of expertise with minimal supervision.
Complete additional related projects, tasks, and duties as assigned by the manager.
Read, understand, and follow corporate policies, including HIPAA Privacy and Security Rules.