EAP On-site Clinician - Full-time (Tampa, Florida)

Acentra Health, LLC•Temple Terrace, FL

23h•Onsite

About The Position

Acentra seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time in Tampa, Florida to join our growing team. As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency. The work schedule is 40 hours/week. The clinician must be willing to occasionally travel to make site visits throughout the state, and hours/location are subject to change based on client needs.

Requirements

An active, unrestricted Independent License in the behavioral health field issued by the Florida Department of Health under their respective Boards: LCSW, LMFT, LMHC, or LP.
Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.

Nice To Haves

Experience in facilitating training with Managers, Leaders, and employees.
Experience working with law enforcement, the military, or the veteran population.
Experience in facilitating critical incident responses.

Responsibilities

Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
Refer to community resources to support clients’ well-being and mental health.
Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
Create and manage productive and positive working relationships with local points of contact.
Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
Work in collaboration with other internal and external stakeholders, always displaying professionalism.
Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
Additional related projects/tasks/duties as assigned by the position’s manager.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.