EAP On-site Clinician - Full-time (Laredo, Texas)

Acentra Health, LLC•Laredo, TX

10h•Onsite

About The Position

Acentra seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time (Laredo, Texas) to join our growing team. As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency. The work schedule is 40 hours/week. The role requires willingness to occasionally travel to make site visits throughout the region. Any approved Transportation or Lodging will be coordinated and reimbursed by Acentra Health; this will be discussed during the interviewing process.

Requirements

An active, unrestricted Independent License in the behavioral health field issued by the corresponding Board in the State of Texas: LPC - Texas State Board of Examiners for Professional Counselors, LMFT - Texas State Board of Examiners of Marriage and Family Therapists, or LCSW - Texas Board of Social Work Examiners.
Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.

Nice To Haves

Experience in facilitating training with Managers, Leaders, and employees.
Experience working with law enforcement, the military, or the veteran population.
Experience in facilitating critical incident responses.

Responsibilities

Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
Refer to community resources to support clients’ well-being and mental health.
Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
Create and manage productive and positive working relationships with local points of contact.
Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
Work in collaboration with other internal and external stakeholders, always displaying professionalism.
Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
Maintain a professional demeanor with customers and co-workers to represent Acentra Health’s values and standards.
Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
Additional related projects/tasks/duties as assigned by the position’s manager.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.