EAP CONSULTANT

Carilion Clinic•Christiansburg, VA

20h

About The Position

The Consultant, Employee Assistance Program (EAP) provides support to all Carilion EAP client companies through excellent counseling, consultation, coaching and training services. The consultant role exemplifies great customer service and leadership through timely response and quality of services delivered to both the internal EAP team and our external customers. The Consultant, EAP Provides EAP supervisory consultations with Human Resource staff, managers and directors of Carilion EAP client companies. May arrange for services with EAP staff from consultations. Provides training on EAP and work-life topics to client company audiences. Provides conflict resolution services to client company groups and individuals. Provides Substance Abuse Professional Services for DOT clients, managing all alcohol and drug cases that are referred to outside subcontractors. Performs assessments, referrals and short-term counseling to individuals. Provides Critical Incident Stress and Grief Debriefing Services upon request of client companies. Provides performance individual coaching to client companies. Maintains documentation of all activities through charting and data entry. Accesses, enters and/or updates confidential information. Provides input into budget and cost containment initiatives. May provide analysis to aid in budget formulation.

Requirements

Master's degree in counseling field required or relevant experience may be considered in lieu of degree.
Effective interpersonal, communication and teamwork skills required.
Familiarity with EAP core technologies, or essential components (skills, knowledge and abilities) of the Employee Assistance profession.
Competent in Word Suite, especially Power Point expertise required.
Critical Incident Stress Debriefing as in the Mitchell Model or comparative technique required.

Responsibilities

Provides EAP supervisory consultations with Human Resource staff, managers and directors of Carilion EAP client companies.
May arrange for services with EAP staff from consultations.
Provides training on EAP and work-life topics to client company audiences.
Provides conflict resolution services to client company groups and individuals.
Provides Substance Abuse Professional Services for DOT clients, managing all alcohol and drug cases that are referred to outside subcontractors.
Performs assessments, referrals and short-term counseling to individuals.
Provides Critical Incident Stress and Grief Debriefing Services upon request of client companies.
Provides performance individual coaching to client companies.
Maintains documentation of all activities through charting and data entry.
Accesses, enters and/or updates confidential information.
Provides input into budget and cost containment initiatives.
May provide analysis to aid in budget formulation.