EAP Triage Counselor - Remote

AllOne HealthRemote,
Remote

About The Position

AllOne Health is in the business of care; and service is what matters most. As a leader in workplace behavioral health, we’ve proven that a company’s success is directly linked to the health and well-being of their employees. By joining our team, you will make a difference in the lives of our clients and their communities. The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP). We are currently seeking an EAP Triage Counselor to work remotely. This is a full-time, non-exempt position working Monday-Friday 1:30 PM - 10:00 PM EST.

Requirements

  • Master’s Degree in Social Work, Counseling, or Psychology required.
  • Currently Licensed or License eligible in a Mental Health profession.
  • Outstanding interpersonal, communication, organizational and problem-solving skills.
  • Strong customer service skills.

Nice To Haves

  • Previous EAP experience and/or Certified Employee Assistance Professional (CEAP) preferred.

Responsibilities

  • Perform clinical work including intake, assessment, crisis management, short-term counseling, resource referrals, and case management follow up.
  • Responsible for providing clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site.
  • Provides management and organizational consultations to employer customer contacts, as well as responds to workplace trauma, crisis, and loss.
  • Enters relevant client interface data into the EAP Expert database system on a routine basis, immediately following the point of service.
  • Perform other related duties as needed and/or required and maintain a high level of productivity.

Benefits

  • Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available
  • Desirable work schedules and a generous amount of Paid Time Off
  • 401(k) retirement program with a company match
  • Employee Assistance Program (EAP) benefits are available to you and your family
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