EA Governance Delivery and Process Specialist, AVP
About The Position
The Enterprise Architecture (EA) Governance team is seeking an Assistant Vice President to serve as a Process & Delivery Specialist supporting governance execution across architecture workflows. This role focuses on quality control, delivery coordination, remediation and action tracking, audit readiness, and data-driven reporting (e.g., ServiceNow, Power BI). You will help strengthen the operational backbone of EA Governance through disciplined processes, accurate documentation, and continuous improvement. The ideal candidate has 5–6 years of experience in quality control, Agile/Scrum delivery coordination, or governance/process execution, with exposure to Enterprise Architecture, SDLC governance, ServiceNow, and audit or control environments. Success in this role requires strong organization, attention to detail, and the ability to operate effectively in a regulated, data-driven environment.
Requirements
- 5–6 years of experience in governance, quality control, Agile delivery, ServiceNow, or related functions
- Strong attention to detail with experience in documentation, audit readiness, and compliance support
- Familiarity with Agile/Scrum practices and SDLC governance checkpoints
- Working knowledge of ServiceNow (CSDM, CMDB, or APM preferred)
- Proficiency in data analysis and reporting (Excel, Power BI or similar tools)
- Strong communication skills with the ability to engage technical and non-technical stakeholders
- Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
Responsibilities
- Support quality control across EA governance processes, ensuring completeness, accuracy, and adherence to standards
- Coordinate Agile/Scrum delivery activities, including backlog management, sprint tracking, and dependency/risk management
- Track governance actions, remediation items, dependencies, and audit follow-ups through closure
- Maintain audit-ready documentation, evidence, and governance artifacts
- Analyze ServiceNow data for quality issues, consistency, and reporting readiness
- Develop reports, dashboards, and executive summaries on governance metrics and delivery progress
- Partner with architecture, delivery, risk, and control stakeholders to ensure alignment and timely execution
- Identify opportunities for process improvement, automation, and AI-enabled efficiencies
Benefits
- comprehensive health and wellness benefits
- retirement plans
- educational assistance and training programs
- income replacement for qualified employees with disabilities
- paid maternity and parental bonding leave
- paid vacation, sick days, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
