E T Consultant

World Bank Group•Washington, DC
•Onsite

About The Position

The E T Consultant will work within the World Bank Group’s Information and Technology Solutions Vice Presidency, in Corporate Solutions’ Workforce Solutions unit and the ITSCB Pension team. The team supports World Bank Group Pension Administration and its systems for retirees, including enrollment, participation, contributions and account balances, benefit calculation and disbursement, pension payroll, taxes, retiree management, and outreach. The role designs, develops, configures, tests, and coordinates solutions for pension administration systems. It analyzes business requirements with clients and functional experts, develops and troubleshoots enterprise applications and integrations, documents technical designs and workflows, and coordinates delivery risks and resolutions. The consultant also supports testing, implementation, production and data issue investigation, post-implementation reviews, and Agile delivery practices. This is an Extended Term appointment for one year. Under WBG policy, an ET appointment is subject to a lifetime maximum of three years; former and current ET staff who have completed or are completing their third-year ET appointment are not eligible for future ET appointments. Recruitment is local, and English is required.

Requirements

  • Bachelor’s degree in computer science, Information Systems, Software Engineering, or a related technical field, with at least 3 years of relevant experience; alternatively, a master’s degree with at least 1 year of relevant experience.
  • Experience in software development, systems analysis, enterprise application support, or related work.
  • Experience designing, developing, testing, maintaining, and troubleshooting enterprise applications using modern languages and frameworks.
  • Strong SQL and relational database skills for analysis, reconciliation, troubleshooting, validation, optimization, and reporting.
  • Experience with web applications, workflow automation, REST APIs, JSON, XML, web services, authentication, and enterprise integrations.
  • Ability to use AI to learn and develop faster, troubleshoot issues, prototype solutions, and incorporate them into business solutions.
  • Strong communication, customer service, collaboration, and prioritization skills.
  • Commitment to security, data governance, privacy, quality, AI governance, and continuous learning.
  • Required language: English.

Nice To Haves

  • Experience with enterprise platforms such as PeopleSoft, ServiceNow, SAP, Dynamics, Salesforce, or comparable systems is desirable.
  • Curiosity and eagerness to learn new technologies and concepts.

Responsibilities

  • Design, develop, configure, test, and coordinate solutions for Pension Administration system needs.
  • Analyze business requirements and recommend effective solutions in collaboration with clients and functional experts.
  • Develop and troubleshoot enterprise applications, workflows, APIs, integrations, and database components.
  • Document application architecture, integration requirements, data mappings, interface specifications, and technical workflows.
  • Estimate delivery timelines, identify risks, propose mitigations, and coordinate resolution across technical teams.
  • Create test plans, support implementation, investigate production and data issues, and perform post-implementation reviews.
  • Participate in Agile planning, backlog refinement, Scrum ceremonies, quality assurance, and continuous improvement.
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