E-mail Operations Planner

See's Candies•Marshall Township, MN

1d•$80,000 - $87,000

About The Position

Work is Sweet! 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century. Position Objective: Ensure efficient planning, scheduling, and resource allocation for marketing email production. This role partners with internal teams and external agencies to streamline workflows, optimize processes, and ensure all email campaigns are delivered on time and at the highest quality. The pay range for this position is expected to be $80,000 - $87,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Requirements

Bachelor’s degree in Marketing, Communications, Business, or related field, or equivalent work experience; project management certification is a plus.
2–3 years of experience in email operations, marketing production, or a traffic/project management role.
Strong organizational and project management skills with the ability to balance attention to detail and strategic priorities.
Excellent communication and collaboration skills, with experience working cross-functionally (creative, marketing, development, and agency partners).
Proven ability to thrive in a fast-paced, evolving environment; highly proactive, adaptable, and solutions-oriented.
Ability to manage multiple projects simultaneously and respond quickly to feedback and changing priorities.
Strong aptitude for learning new tools and technologies and driving process improvements.
Experience with CRM and marketing automation platforms (e.g., Salesforce Marketing Cloud).
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, and Figma; experience with project management tools preferred.

Nice To Haves

project management certification is a plus

Responsibilities

Manage the end-to-end email production process, including project kickoffs, scheduling, execution, reviews, approvals, and final delivery using project management tools.
Partner with internal stakeholders and external agency teams to develop and maintain timelines, milestones, and standardized workflows for all customer-facing email communications.
Serve as a central point of contact for project status, communicating updates, changes, risks, and alternative solutions to key stakeholders.
Ensure all processes align with email best practices and operational efficiency standards.
Maintain and continuously improve documentation, identifying opportunities for workflow optimization, automation, and innovation.
Support additional projects and operational initiatives as needed.
All See’s staff must be committed to the company’s core principles and workplace values, including a demonstrated commitment to diversity and inclusion.