E-Commerce Technical Project Manager

Turn5, Inc. • Paoli, PA

19d

About The Position

Turn5 is a rapidly growing e-commerce retailer specializing in automotive aftermarket products for muscle cars, trucks, and off-road vehicles, with brands like AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com. They also cater to classic car enthusiasts with the acquisition of Eckler’s. Turn5 is dedicated to creating meaningful customer experiences through unique products, educational content, and user-generated inspiration. The E-commerce Technical Project Manager is a key role in enhancing the customer experience across Turn5's e-commerce websites. This position collaborates with E-commerce, IT, Research, UX, and Development teams to define projects, manage scope and timelines, and ensure clear expectations and outcomes. The ideal candidate is a detail-oriented, organized, and results-driven professional skilled in technology, data, and product management.

Requirements

• Strong multi-tasking, time management & project management skills
• Experience writing requirements for development teams (Product Backlog Items, User Stories, bugs, etc.)
• Ability to delegate tasks with clear direction as to timelines, requirements, and any expectations as to quality or format for deliverables
• Ability to assess project risks and exercise good judgment in the degree of oversight, QA or partnership required to achieve results
• Ability to manage several projects at once
• Knowledge of the Software Development Lifecycle (SDLC)
• Experience with JIRA, Microsoft Office and project management tools
• Thoroughness and attention to detail
• Ability to prioritize and manage personal workload effectively
• Strong leadership skills
• Excellent organizational and problem-solving skills
• Excellent written and verbal communication skills with strong presentation abilities, required for effective collaboration across all organizational levels including cross-functional teams and upper management
• Excellent interpersonal skills
• 3-5 years working with business and technical teams
• Bachelor’s degree or equivalent experience
• Previous software and web development experience
• Experience with end-to-end product lifecycle
• Direct experience with ecommerce platforms and related technology

Responsibilities

• Manage end-to-end technical ecommerce projects, such as SEO and shopping cart initiatives, from initial scoping and planning through delivery and post-launch analysis.
• Coordinate with development, IT, product, and UX/design teams to ensure timely and accurate project delivery.
• Document requirements and user stories with precision.
• Identify and proactively resolve project blockers through cross-functional alignment.
• Partner with stakeholders and the analysis team to define success metrics and track the performance of e-commerce features post-launch.
• Act as a liaison between internal departments, translating business needs into actionable roadmaps.
• Maintain stakeholder transparency by creating and communicating detailed timelines, dependencies, and risk assessments.
• Collaborate with the Product Owner, analysts, and manager to prioritize the backlog based on data insights, customer feedback, and business value.
• Contribute to A/B testing strategy and ensure test learnings are integrated into the development cycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level