E-Commerce Specialist

Scott Electric Company•Greensburg, PA

2d•Onsite

About The Position

Scott Electric Company is seeking an E-Commerce Specialist to manage and grow our online sales channels and enhance the digital customer experience. This role involves overseeing our website, online product catalog, marketplaces, and digital sales platforms. The E-Commerce Specialist will be responsible for product listings, pricing, inventory accuracy, product content, promotions, and overall customer experience, collaborating closely with purchasing, sales, warehouse, and marketing teams. The ideal candidate is detail-oriented, organized, comfortable with extensive product catalogs, and has an interest in electrical products and e-commerce.

Requirements

2 years of experience in e-commerce, online sales, digital merchandising, product management, or a related field.
Experience managing an e-commerce website and online product catalog.
Strong computer skills, including Microsoft Excel.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
Ability to work independently and manage multiple priorities.
Strong analytical and problem-solving skills.
Must submit to a background check and drug testing.

Nice To Haves

Electrical industry, electrical distribution, lighting, or industrial product experience.
Experience working with large numbers of SKUs or product catalogs.
Experience with Infor Cloud Suite Distribution ERP and IDEA Connector.
Experience with Amazon, eBay, Google Merchant Center, or other marketplaces.
Knowledge of SEO and Google Analytics.
Experience in an electrical supply house, electrical distribution, industrial supply, construction supply, or similar wholesale environment is highly desirable.

Responsibilities

Manage and maintain the company's e-commerce website and online product catalog.
Create, update, and optimize product listings, including product names, descriptions, specifications, images, part numbers, and technical information.
Research electrical products, manufacturer information, specifications, and competitive pricing.
Ensure product pricing, availability, inventory, and other online information is accurate.
Add new products and product categories to the website and other online sales channels.
Maintain accurate manufacturer part numbers, UPCs, SKUs, product attributes, and related product data.
Optimize product pages for search engines and improve online product visibility.
Monitor website performance, product views, conversion rates, sales, and other e-commerce metrics.
Collaborate with marketing to stay current on promotions and sales specials.
Work closely with the IT department on technical issues.
Identify opportunities to increase online sales through improved product content, merchandising, promotions, and pricing.
Assist with managing online marketplaces such as Amazon, eBay, or other industry-specific platforms, as applicable.
Coordinate with purchasing and inventory teams to ensure products are properly represented online.
Work with sales, customer service, and warehouse teams to resolve online customer questions and order issues.
Monitor competitor pricing and online product offerings.
Identify website errors, missing product information, pricing issues, broken links, and other problems and coordinate their resolution.
Develop and maintain standard procedures for adding and updating products.
Generate reports and provide management with recommendations based on e-commerce performance.
Stay current with e-commerce trends, technology, SEO, and digital sales best practices.