E-Commerce Specialist – Amazon Vendor Central
About The Position
We are seeking a detail-oriented, analytical, and results-driven E-Commerce Specialist focused on Amazon Vendor Central. The role manages and optimizes the company’s Amazon 1P online retail business, including catalog accuracy, purchase orders, inventory and fulfillment processes, operational performance, compliance, and sales analysis to support revenue growth. The specialist works with sales, marketing, inventory, operations, customer service, design, suppliers, and other stakeholders to improve day-to-day e-commerce operations and retail account performance. Experience with Amazon Seller Central, Walmart Marketplace, and other online retail platforms is desirable.
Requirements
- 2–3 years of experience in e-commerce operations, preferably Amazon Vendor Central (1P).
- Knowledge of Amazon purchase orders, inventory management, fulfillment, and vendor compliance.
- Experience with product catalog management and listing optimization.
- Ability to resolve chargebacks, shortage claims, invoice discrepancies, and pricing issues.
- Proficiency in Microsoft Excel and e-commerce sales reporting.
- Basic understanding of product compliance documentation and marketplace requirements.
- Strong analytical, organizational, communication, and problem-solving skills.
- Bachelor’s degree from an accredited four-year college or university in Business Administration, Marketing, Supply Chain Management, Operations Management, or a related field.
Nice To Haves
- Experience with Amazon Seller Central.
- Experience with Walmart Marketplace and other online retail platforms.
- Experience with Premium A+ Content.
Responsibilities
- Manage day-to-day e-commerce operations primarily through Amazon Vendor Central.
- Monitor and process Amazon purchase orders, ensuring timely confirmation, fulfillment, and delivery in accordance with Amazon requirements.
- Monitor inventory levels, product availability, replenishment, and out-of-stock issues to support sales growth and minimize lost sales.
- Manage and maintain product catalog information, including titles, descriptions, bullet points, images, attributes, variations, and other product content.
- Collaborate with design and marketing teams to develop, align, and optimize Amazon Premium A+ Content and support consistent brand messaging, product storytelling, customer experience, and conversion growth.
- Monitor and troubleshoot issues related to purchase orders, shipments, invoices, payments, deductions, and vendor compliance.
- Investigate and resolve chargebacks, shortages, price discrepancies, and other vendor-related claims.
- Monitor Amazon operational performance metrics and compliance requirements to maintain account health and minimize avoidable costs.
- Coordinate the collection, preparation, submission, and maintenance of product compliance documents required by Amazon and other retail platforms.
- Work with internal teams, suppliers, and stakeholders to obtain supporting compliance documents, respond to requests, resolve documentation issues, and help ensure products meet marketplace requirements and maintain active listings.
- Coordinate with internal teams to resolve fulfillment, inventory, pricing, and product availability issues.
- Support process improvements and operational initiatives to enhance Vendor Central performance, streamline workflows, reduce operational costs, and improve account efficiency.
- Perform other duties and responsibilities as assigned to support the business and e-commerce team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
