E-Commerce Shipping & Receiving Clerk

Evergreen Goodwill•Seattle, WA

About The Position

This position supports shipping and redistribution of products sold online to maximize Seattle Goodwill sales and profit margins. The clerk pulls merchandise sold the previous day, prepares products for safe shipment or local pickup, maintains shipping supplies and organized work areas, and provides daily reports to management. The role also involves identifying and reporting safety hazards or other problems, and performing other duties as assigned. The position is based in a warehouse environment with moderate noise and exposure to dust. The schedule must be flexible, and the role may require travel to other locations. The position requires the ability to lift and carry 35–50 pounds; perform frequent bending, kneeling, reaching, stooping, squatting, pushing, and ladder climbing; stand for extended periods; and travel across stairs, ramps, and uneven surfaces. English communication, computer and Internet skills, organization, basic arithmetic, data interpretation, problem-solving, and written communication are also needed.

Requirements

High school diploma or equivalent.
Proficiency in Microsoft Office, including Word, Outlook, and Excel.
Intermediate knowledge of Windows and various shipping software.
Ability to lift and carry 35–50 pounds; perform frequent bending, kneeling, reaching, stooping, squatting, pushing, and ladder climbing; stand for long periods; and travel across stairs, ramps, and uneven surfaces.
Developed fine motor control to grasp, handle, and manipulate objects with the fingers.
Ability to read, write, and speak English clearly and fluently.
Excellent computer and Internet skills.
Ability to organize, sort, categorize, count, add, subtract, interpret data, and solve problems.
Clear verbal and written communication skills, including communicating with the public, creating written communications, and completing written orders.
Ability to work a flexible schedule and travel to other locations if required.
At least 6 months of experience demonstrating knowledge and skills in the duties.

Nice To Haves

E-commerce experience or equivalent experience with warehouse shipping and receiving operations.

Responsibilities

Pull merchandise sold the previous day from the shipping pick list.
Weigh, wrap, box, package, and ship products sold through online selling sites to ensure safe transport.
Provide daily reports to management.
Prepare shipping labels using shipping software and package sold items.
Clean, straighten, and organize listed-merchandise shelves.
Pull items from the Not Sold list, except items that have been relisted; remove tags and bags and send those materials to the production floor for processing.
Pull Local Pickup items for the Customer Service department and wrap or box them as needed for safe customer transport.
Restock shipping department supplies, retrieve supplies from the front office or boiler, and maintain inventory counts as needed.
Keep the shipping department’s receiving area clean and orderly, removing pallet bands and shrink wrap.
Dispose of cardboard, trash, and debris, and keep the department organized and aisles clear.
Immediately report building damage, broken equipment, safety hazards, and other problems to a supervisor.
Follow safe work practices and report potential hazards or accidents.
Perform other duties as assigned.

Benefits

Health plan with medical, dental, vision, and prescription coverage.
Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance for salaried employees.
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
Flexible Spending Accounts (FSA) plan.
Roth and 403(b) retirement savings plan program.
Paid vacation, nine holidays, and sick time.
Limited paid time off for jury duty and bereavement leave.
Employee discounts.
Employee referral bonus.
Employee Assistance Program (EAP).
Mentorship Program.
Career advancement opportunities.
Paid job training.