eCommerce Specialist

HomeServe USANorwalk, CT
$59,311 - $79,081Onsite

About The Position

The Digital DTC Operations Team is looking for an E-commerce Operations Specialist with experience building, publishing, and maintaining landing pages using a content management system (CMS). Skilled in implementing content, images, forms, calls-to-action (CTAs), and other page elements while ensuring brand consistency and an optimal user experience. Collaborates cross-functionally with marketing, creative, and product teams to launch campaigns, perform quality assurance (QA) testing across browsers and devices, troubleshoot CMS and styling issues, and implement A/B testing variations. Experienced in updating web content to meet evolving business needs and supporting a variety of e-commerce initiatives to enhance online performance and drive conversions.

Requirements

  • BA/BS degree in marketing or business discipline.
  • 1+ years of digital operations experience
  • Excellent organizational, communication, negotiation, and analytical skills, with strong attention to detail required.
  • Experience working with CMS platforms such as Sitecore, Contentful, or similar
  • Basic knowledge of HTML, CSS, and responsive web design
  • Strong attention to detail and ability to follow brand guidelines
  • Ability to work well individually and in a team environment
  • Ability to manage multiple projects and meet deadlines

Responsibilities

  • Build and publish landing pages using the company's CMS
  • Manage product listings, pricing, and promotional updates across the e-commerce platform.
  • Implement content, images, forms, CTAs, and other page elements according to brand guidelines
  • Collaborate with marketing on campaign launches, promotions, and initiatives.
  • Perform User Acceptance testing across browsers and devices
  • Update existing landing pages based on campaign or business requirements
  • Troubleshoot layout, styling, and CMS-related issues.
  • Create and maintain an organized catalog of e-commerce products, ensuring accurate pricing, descriptions, and while continuously seeking opportunities for optimization

Benefits

  • Annual Bonus Potential: 5%
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